- Accessing Your Course
- Can I Withdraw?
- Certificate of Completion
- Change of Address/Email
- Grades & Transcripts
- Preceptor Information
Leave this field empty
Receive Email Updates
Can I retake my exam? Yes, but you're allowed one retake per exam. If you score lower than 70% on a particular exam and you wish to raise your score, you may retake the exam for a fee of $25. Remember, the scores from all exams are averaged to get the 70% or better score. To retake your exam, please complete the Exam Retake Form.
Exam information will be noted on the course syllabus. You'll need to designate a proctor to administer and supervise those exams at a location near you.
Please note that you are responsible to pay for any fees that proctors may charge for their services.
Step 1 – Review Proctor Policy
Review the Proctor Policy to learn who can be a proctor. If you need assistance finding a qualified proctor, please contact us, or if you are taking an online exam, try our live, online proctoring service (available 24/7 for a fee).
Review Proctor Policy
Proctors are individuals approved by UND's Office of Extended Learning to supervise examinations. Proctors have the responsibility of facilitating fairness and integrity during testing situations.
Exam information will be noted on the course syllabus. You need to designate an approved proctor to administer exams at a location near you.
Students must first receive permission from an individual before designating him or her as their proctor. Please note that students are responsible to pay for any fees that proctors may charge for their services.
Students must complete a Request for Exam Form at least 3 - 5 business days prior to an online exam, or 7 - 10 business days for a paper exam.
Approved proctors CAN be:
- Proctor U (available for online exams - for a fee)
- School or Public Librarians
- Educational Administrators (principal/superintendent/healthcare educator)
- Local College Testing Center Staff
- Adult Learning Centers
- Guidance Counselors
- Commanding Officers
- Military Education Officers or Embassy Education Officers
Proctors may NOT be:
- Registered Dietitians
- Direct Supervisors
- Direct Reports / Employees
- Colleagues at Same Level
- Athletic or Assistant Coaches
- Personal Tutors
- Course Preceptors
- Healthcare Administrators
- Proctors must administer the exam within 2 weeks at their school or place of business; never at the proctor or student’s home.
- Proctors must verify the identity of the student (with a photo ID such as a driver’s license) and read all of the exam instructions to the student before he or she begins the exam.
- For online exams, proctors will receive a password for the exam. Do not give the student the password for online exams. Students are not allowed to open any browsers or computer files during an online exam. Do not print the exams unless specifically stated in the exam instructions.
- For mailed exams, the exam must remain sealed until the student is ready to take it, and the exam should never be in the student’s possession except when they are taking it.
- Proctors must closely monitor the student until he or she is finished with the exam and make sure the student does not leave the room, except for an emergency.
- Students cannot take the exam with books, notes, or reference aids of any kind unless specified in the exam instructions. Students cannot take notes on the exam or attempt by any other means (e.g., by using a cell phone camera or other electronic device) to copy any part of the exam. The student or the proctor cannot print or duplicate the exam in any way.
- For mailed exams, proctors must collect all papers and questions at the conclusion of the exam. All materials, including exam questions, signed cover sheet, and any scratch paper must be sealed and mailed back by the proctor in the envelope provided. The exam must be mailed back to our office within 2 weeks of the proctor’s receiving it, whether or not the student has taken the exam.
- If the requested proctor is unable to proctor the exam, contact UND's Office of Extended Learning. Proctors should not transfer the exam to another person or to the student.
- If the student is suspected of cheating, please contact us as soon as possible at 701.777.0488.
Step 2 – Designate Your Proctor and Request Your ExamReceive permission from the individual you wish to designate as your proctor. Make sure you agree upon a date, time and location for you to take your exam (must be at the proctor's work address).
For students living outside of the United States, exams conducted in other countries must be administered ONLY at an English-speaking testing center or learning center.
Enter your proctor and exam information into the Request for Exam Form.
Upon receipt of your Request for Exam Form, UND's Office of Extended Learning will verify and approve/disapprove your designated proctor. UND reserves the right to accept or reject any proctor recommendation.
Upon approval, your proctor will be sent your exam information. Please allow 3 to 5 business days for online exams. For paper exams, allow 7 to 10 business days. You will be notified by email when the exam information has been sent to your proctor.
Step 3 – Complete Your Exam
Verify the exam appointment with your proctor. You must take your exam at your proctor’s work address within 2 weeks after the proctor receives it.
To take the exam, you must show your driver’s license or a government-issued photo ID card to your proctor.
If your exam is not taken within 2 weeks, your proctor will notify our office.