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Tuition, fees, housing, and meal plan charges are due at the beginning of the semester according to the Calendar on this website. If these charges are not paid or if a payment plan has not been set up by the deadline for the semester, a late payment fee may be assessed.
All specific and important Student Account Services dates are posted in the Calendar on this website. All other charges are due when incurred.
Late Payment Fee
All tuition, fees, housing, and meal plan charges posted to your Campus Connection account are due at the beginning of the semester. A late payment fee will be assessed on a monthly basis for any unpaid, past due charges. See the Calendar for the dates and deadlines.
Students with unpaid charges after the deadline will be assessed a monthly late payment fee of 1.75% of their total past due charges as of the 15 th of each month. Charges are considered past due once they are more than 30 days past their due date.
- The 1.75% late fee will be charged monthly, not once a semester.
- The late fee will apply to all outstanding charges, as of the 15 th of each month, past due over 30 days.
Payment must be received at Student Account Services before the last day to make payment without a late payment fee. Payments postmarked but not received in Student Account Services by the final due date will be considered past due and subject to a late fee penalty. Please allow sufficient mailing time. To ensure payments are received, we recommend paying online by electronic check (eCheck). Online payments post immediately to your Campus Connection account.
To view your account balance or to pay online by eCheck or Credit Card, go to Campus Connection and navigate to your account information by selecting "Student Center" then "Pay Online Now."
Because students have 24/7 online access to their accounts via Campus Connection, Student Account Services does not mail any paper statements or bills. Student Account Services will post a monthly e-Bill online. Students will receive an email notification to their student email account when a new e-Bill has been posted. To view e-Bills, go to Campus Connection and select "Student Center" then "Pay Online Now".
E-Bill balances are as of a particular date and are not live balances. There could be new transactions posted since the most recent e-Bill date. It is important for students to check their Campus Connection account regularly in order to pay charges as they are incurred. Students are responsible for paying their charges whether or not they receive an e-Bill notification or other statement.
Students who do not have an account balance when e-Bills are generated will not have an e-Bill posted that month. E-Bills are retained online for 12 months.
Companies and individuals who are not registered students will receive a monthly billing statement in the mail. These statements are mailed at the beginning of each month. Please notify Student Account Services immediately if your address has changed by calling 701.777.3911 or email SAS@UND.edu.
Non-Student individuals will be subject to the monthly late payment fee of 1.75% on charges more than 30 days past their due date. (See Late Payment Fee section above).
External organizations/companies will be subject to the monthly late payment fee of 1.75% on charges more than 60 days past their due date. (See Late Payment Fee section above).
If you have a past due balance, a hold will be placed on your Campus Connection account that prevents registration and the release of transcripts and diplomas. For more information, click on the Hold under your "Holds and To Do" list in Campus Connection.
Past Due Account
UND contracts with collection agencies to assist in the collection of past due accounts. Please contact Student Account Services immediately if your account is past due as this may prevent your account from being referred to a collection agency. UND's collection agencies do report to the major credit bureaus. Please call 701.777.3911 or email SAS@UND.edu.
Consequences of Non-Payment
All charges to the Campus Connection account must be paid within 30 days of the posting of the charge unless another due date is specified. If charges are not paid within 30 days, a delinquent account hold will be placed on the account. Students and non-students who have a delinquent account hold shall not be allowed to register, receive a transcript of records, or receive certification of academic credits, grades, diplomas, or receive degrees of graduation until their delinquent account balance is paid in full.
Dispute Campus Connection Charges and Campus Connection Charge Appeal
The Campus Connection Charge Appeal Form can be completed electronically.
Current students must submit the appeal of the disputed charge to Student Account Services within the semester in which the charge posted to their Campus Connection account.
Non-students must notify Student Account Services within 60 days of their first billing statement regarding the disputed charge(s). You may call us, but doing so will not preserve your right to appeal.
While we investigate your dispute, a hold may be placed on your account. UND will also assess a monthly late fee of 1.75% on all charges that are over 30 days past due as of the last day of each month.
Any exceptions will be approached on a case by case basis.
Appeals are granted only in cases of rare and extreme circumstances. Your appeal will be denied for your failure to cancel, attend classes, or manage employment conflicts. Before starting this process, meet with your advisor to discuss your options, including taking incompletes in your courses, instead of seeking a refund. SAS@UND.edu | 701.777.3911
Questions Regarding Specific Charges on Your Account
To request a correction or clarification of a charge that appears on your account, please contact the department that placed the charge as soon as your receive billing notification.
For example, if you feel that you have been charged incorrectly for your on-campus housing, contact the Housing Office. Student Account Services staff cannot alter or change charges that have been placed on your account by another department. Contact Student Account Services only if you need assistance determining what department is responsible for a charge to your student account.
Contact Student Account Services regarding a late fee at SAS@UND.edu or 701.777.3911. You must have circumstances beyond your control to appeal these charges. (Not having the money to pay is not considered a reason for appeal and will result in denial of appeal.)
Student Health Charges
Contact Student Health Services regarding all student health related charges at student_health@UND.edu or 701.777.4500. You are still responsible for the charges placed on your student account. If you have private health insurance, you must contact your health insurance provider regarding filing a claim for reimbursement. Once your insurance company reimburses UND, you will receive a credit on your student account.
Contact the Housing Office regarding housing charges on your account, i.e. damages, electricity, rent etc at housing@UND.edu or 701.777.4251.
Contact the Chester Fritz Library regarding past due fines and replacement cost charges on your account at 701.777.2011.
Contact the Parking Services regarding parking charges on your account at parking@UND.edu or 701.777.3551.
Children's Center Charges
Contact the Children's Center regarding childcare charges on your account at 701.777.3947.
Contact the Telecommunications department if you have questions regarding your telephone or DSL services at 701.777.4111.