- Submit a Ticket
- New Account Request
- Remove Account Request
- Purchase Request
- Equipment Checkout
- Computer Deployment
- Door Access Request
- Lost / Stolen Access Device
- Vendor / Contractor Access
New Account Information
Congratulations on becoming an employee at the University of North Dakota. An account request for you has been made by your department to allow for access to specific UND systems. Here is some information to get you started in accessing those systems. Please read this document carefully.
After you have completed all your hire paperwork and have been entered into our payroll system, you will need to claim your IdM account by following the instructions at the following website: https://und.edu/tech-support/claim. When you are done with this process, you should have a username and a password. The user name will usually consist of your first name followed by a period followed by your last name, for example, "john.doe".
Note: You will be required to change this password every 90 days.
When you log into your computer, you will use or IDM username and password. Any file shares you have access to should automatically be mapped.
Your email user account is usually your IdM account name followed by "@ad.ndus.edu". For example: John Doe would have the username "email@example.com". Your username and a temporary password will be given to you by the Administrator or your supervisor. You will need to log into Office365 by going to https://login.microsoftonline.com/ and upon first log in, you will be asked to change your password.
Note: You will not be required to change this password every 90 days. To change your email password, go to https://login.microsoftonline.com/, sign in with your email username and password, click the "gear" icon in the upper right corner, click on password, and follow the instructions.
When logging into FoodPro (Dining employees only), your credentials will not be the same as your IdM account. Your username and password will be given to you by the System Administrator.
When logging into Perceptive Content, you will use your IdM username and password.
For assistance you can reach Administrative Services Technology at 777-3954 or by emailing firstname.lastname@example.org