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Program Requirements

Certificate in Conflict Transformation

The curriculum consists of 16 credit hours of course work:

  • PSYC 366 - Conflict Management - 3 credits
  • MGMT 361 - Alternative Dispute Resolution - 3 credits
  • MGMT 362 - Leadership & Conflict Resolution - 3 credits
  • PSYC 485 - Mediation Training (one-week seminar) - 3 credits
  • PSYC 486 - Conflict Symposium (one-week symposium with varying topics - 3 credits)
  • PSYC 492 - Individual Projects (application of conflict principles) - 1 credit

The program will be jointly administered by the UND Conflict Resolution Center and the Psychology Department. The Alternative Dispute Resolution Course is cross listed with the Law School Course 281.

To enroll in the certificate program, first contact the Director of the Conflict Resolution Center (701-777-3664 or email: Once approval is granted, you can enroll in the required courses through the UND Registrar. ).

Objectives Associated With Learning Goals

Learning Goal 1: Students will have a basic understanding of conflict, its dynamics, and major theoretical explanations.

Objective 1.1: Students will understand the defining features of social conflict, how weakness and self-absorption are manifested in conflict, and what some positive and negative consequences of conflict are.

Objective 1.2: Students will understand the influence of power, face-saving, and conflict styles on conflict interactions.

Objective 1.3: Students will know the basic principles of social learning theory, the dual concern model, attribution theory, reciprocity theory, coordinated management of meaning theory, and transformative theory as they apply to conflict.

Learning Goal 2: Students will know the major dispute resolution approaches, including their applicability, strengths, and weaknesses.

Objective 2.1: Students will know the applicability, strengths, and weaknesses of litigation, negotiation, arbitration, facilitative mediation, and transformative mediation.

Learning Goal 3: Students will be familiar with the practice of transformative mediation and associated skills.

Objective 3.1: Students will be able to identify the fundamental premises underlying transformative mediation.

Objective 3.2: Students will be able to identify how weakness and self-absorption are manifested during conflict interactions.

Objective 3.3: Students will be able to describe and demonstrate how mediator interventions are related to fundamental transformative premises.

Objective 3.4: Students will be able to describe and demonstrate the skills of reflection, summary, check-ins, and questions.

Learning Goal 4: Students will understand how conflict transformation principles are applied to leadership.

Objective 4.1: Students will understand the major principles of emotional intelligence and leadership.

Objective 4.2: Students will identify how concepts of empowerment and recognition apply to leadership.

Objective 4.3: Students will be able to show how conflict transformation skills, including listening, reflection, and face-sensitive communication apply to leadership.

Learning Goal 5: Students will possess in-depth knowledge of a chosen conflict topic or practice.

Objective 5.1: Students will be able to describe and apply major principles associated with special topics presented at the Summer Symposium.

Objective 5.2: Students will be able to apply conflict transformation principles to an area of their choosing.