Core Tech Update November 2011
When and Where
New Student E-mail: new domain (@my.und.edu), e-mail, calendaring and 25 GB online storage
Migration beginning April 11, 2011. Available to early adopters April 18 and through Fall 2011 with completion by December 2011.
New Consolidated Faculty/Staff E-mail: common Microsoft Exchange solution for university e-mail, calendaring and communication
Majority of faculty and staff have been migrated to the new email, http://www.und.edu/dept/bpos/
Completion goal December 2011
Blackboard: automated course & user management from Campus Connection data, Content system with ePortfolio, and Mobile Learn for iPod and iPad
Content System enabled December 2010, including virtual file storage and ePortfolios. Mobile Learn and Mobile Central available June 2011 for iPad, iPod, Android, & BlackBerry. www.online.und.edu
Smart Classrooms: new and upgraded classrooms, including lecture capture
New: Leonard, Merrifield, O’Kelly, and Starcher Upgrades: Abbott, Gamble, O’Kelly, Leonard, and Merrifield Maintenance: ongoing
Collaborative Workspaces: mobile computer workstations with large displays and wide-variety of software available
Locations: Union, Wellness Center, University Place, Honors, Chester Fritz Library, Upson II Nyquist Lounge, Robertson-Sayre, Web Café Wilkerson, and Starcher Hall. http://youtu.be/NDdPjIOBhXI
Common Software: expanded software availability and convenience through licensing servers and Citrix (application virtualization).
Office 2010 added January 2011 http://cilt.und.edu/support/students/citrix_students
UND on the Web: redesigned website for external audiences, content management system, server space for campus entities
www.und.edu Website went live December 2010
Training: on-demand tutorials for software applications using Atomic Learning & Lynda.com, new website
Check out new tutorials posted daily at Atomic Learning and Lynda.com http://training.und.edu
Technical Support: new coordinated website
http://techsupport.und.edu Added weekend phone support to existing chat and email services: Saturday 9-4 and Sunday 3-10
UND Tech Support Service Desk: UND Tech Support Service Desk for computer and mobile device repair and maintenance
UND Tech Support Service Desk opened August 2011, 3rd floor Memorial Union. Apple warranty, computer repair, software, email and virus support.
Uniform Computer Purchasing: special Dell discounts, on-campus warranty and repair for Dell and Mac computers
User File Storage: 1 GB for students (in addition to online storage) and up to 10 GB for faculty/staff
In progress: 1GB available for students at https://udrive.und.edu in addition to 25GB in SkyDrive
Single Campus Login: expanded use of single campus login
Blackboard, Safe Connect, CampusConnection, HRMS, various computer labs, Citrix, Adobe Connect, classrooms, and various employee workstations.
TheLink (Consolidated University Support Services): one-stop-shop for questions, including registration, student accounts, financial aid, and more.
http://thelink.und.edu located on 3rd floor Memorial Union
Core Technology Services Updates & Policies