Can I install my UND software on multiple computers?
No. One software license must be purchased for each computer. However, you can use the same piece of media to install software on multiple computers as long as a separate license is purchased for each computer.
Why do I need to purchase a license and media separately?
A license only ensures that you have the right to use the software. Media (i.e. CD, DVD) allows you to actually install the software on your computer. Software cannot be installed until a license confirmation has been received.
For example, if you need software on 12 computers, you need to purchase 12 licenses and one media. This saves you money by being able to use the same media on multiple computers.
How long does it take to receive my order?
After placing your order with your Department Software Coordinator, they will be notified when the software is available. Please allow a minimum of two days to receive a license that is in stock. Software not in stock can take up to 14 business days to receive.
Do I have to agree to the software licensing terms?
How can I get help installing the software on my computer?
Contact your Department Software Coordinator first. If he/she is unable to assist you, contact UND Tech Support.
Can I return my software?
Regrettably, licenses that have been ordered cannot be returned.
Why are some licenses free?
UND has an agreement with Microsoft to allow select Microsoft products (example: Microsoft Office) to be installed an all UND-owned computers. Therefore, you do not need to order a separate Microsoft license through Software Licensing or notify Software Licensing when you install the software on a machine. Contact your Department Software Coordinator to obtain installation media.
What should I do if the software I need isn’t available on the Software Product List?
Contact your Department Software Coordinator to make a request for the software.
Can I install my UND software on my home computer?
No. Software purchased through UND can only be installed on machines owned by the University. However, you can purchase your own license of Microsoft Office software for home use directly through Microsoft. See the Home Use page for more information
Can students purchase software?
No. Students are no longer allowed to purchase software through UND.