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The Facilities Management Department is the first point of contact for all of your building and departmental needs. Whether you have a heating problem, a broken chair in need of repair, or want to renovate your area, our staff will evaluate your request and determine how to best serve your needs 24 hours a day, 7 days a week, 365 days a year.
Facilities Management is located at 3791 Campus Road .
Normal hours of operation are: Monday-Friday 8:00 am to 4:30 pm
What We Do
Facilities Management provides three categories of Service:
Maintenance: A work request that involvesgeneral maintenance General Maintenance is most commonly defined as routine maintenance and repairs to general university buildings (interior and exterior) and to general exterior grounds. This work is to maintain existing or return it to operational condition. or upkeep of a building or grounds. It restores the building or facility to its prior condition. Examples of this are a leaky faucet or a broken lock. This type of request is generally funded by Facilities Management. To submit a maintenance request, call 777-2591.
Service:This request for work does not involve general maintenance of a building. This work aids a customer and is subject to acharge. In general, you will not be charged for routine maintenance, repair or replacement of parts of your building structure, systems, components and/or infrastructure. This type of work is performed by Facilities Management on a schedule that is determined by priority of need taking into account impact on the University's mission, life cycle of the system or component, availability of staff and funding allocations. You will be charged for a discretionary request for service that involves a non-maintenance type request, all building alterations/improvements that are outside of the University's annual Plant Fund Projects and the installation of or maintenance of all departmental owned equipment. Examples of this are to have departmental furniture moved or to have departmental equipment repaired. To submit a request for a service call 701.777.2591.
Projects: Aproject As a general rule projects costing less than 100K can be done with no estimating needed to complete design and estimates as required. The The design is done with Facilities Management design personnel, outside Sundry Architects/Engineers or a combination of both. The project work itself is accomplished utilizing Facilities Management trades personnel, outside contractors or a combination of both.Projects with construction costs greater than 100k require the hiring and utilization of Architect/Engineers. specifically adds to or changes current space or function of the space. Examples of this range from installing departmental equipment, space renovations or new construction. Project work is charged to the department or requesting entity. To request this type of service, submit the Project Request Form .
Facilities Management makes UND Exceptional by committing to fiscal responsibility, outstanding customer service and excellent workmanship, and by delivering clean and comfortable buildings and exterior spaces that are aesthetically pleasing.
Excellent quality of service
Excellent customer services
High level of sustainable performance
Report a Problem
Daytime and After-Hour Emergencies-Call our 24 hr. Operations Center at 701.777.2591.