- Billing Information
- Drop/Withdrawl Policy
- Payment Options
- Tax Information
- Flight Accounts
- Financial Obligation Agreement
- Refund Deadlines
Student Account Services
Twamley Hall Room 204
264 Centennial Drive Stop 8373
Grand Forks, ND 58202
Office Hours: 8:00 a.m. to 4:30 p.m.
Meet Our Staff
Student Account Relations Manager
Manage areas within the Student Relations area, including customer service, communication to students, and collections.
Lead Student Account Representative
Student account questions; collections and arrangements; tuition appeals; collection agency payment processing and contact.
Student Communications Specialist
Customer service to student's via email, telephone, Facebook, and live chat; send mass Email communications; Perkins and Nursing processing, transcript requests, and imaging.
Office receptionist; administrative support; return mail address verifications/changes; FERPA; Med Loan MPN; Minnesota Reciprocity.
Lead Student Account Assistant
Assist students with questions and payments in person and on the telephone; process student payments and departmental deposits; merchant fee allocation to departments. Provide customer service for the UND Refund Choice Card.
Student Account Assistant
Assist students with questions and payments in person and on the telephone; process student payments and departmental deposits. Provide customer service for the UND Refund Choice Card.
Student Service Representative
Assist students with questions and payments in person and on the telephone; process student payments and departmental deposits; merchant fee allocation to departments; sell temporary parking permits; exchange parking permits. Provide customer service for all aspects of Parking Services and Student Account Services.
Chelsea Larson, CPA
Student Account Operations Manager
Manage Student Account Operations area including system setup; directly manage tuition payment plans and International Health Insurance.
Student Account Specialist
Third party and waivers, tuition, program fee and course setup, account adjustments, and collaborative.
Student Account Specialist
Third party and waivers, billing statements, account adjustments, ACH returns, and check replacement.
Post A/R charges; student refunds; credits; process direct deposit; TouchNet ACH returns or errors; NSF checks.
Banking transfers and wires; reconciliation of bank accounts and transactions to the general ledger.
Reconciliation of student finance transactions to the general ledger and reconciliation of TouchNet and Marketplace transactions.
Oversee Student Account Services area; coordinating functions of the operations and relations areas in conjunction with the reconciliation of all modules to the general ledger; investments; preparation of financial statements.