- Making an appointment
- About your appointment
- Billing and Insurance
- Your Rights and Privacy
Frequently Asked Questions
What services are provided at Student Health Services?
- Office Visit fees waived for students who have paid the University Health fees
- General Medical Care
- UND, aviation (FAA), transportation (DOT), and other Physical Exams
- Women's Health Care
- Men's Health Care
- STD Screening
- Free HIV Testing and Counseling
- Family Planning
- Foreign Travel Consults
- Allergy Shots
- Acne & Wart Treatment
- Minor Surgical Procedures
- Health Promotion Programs
Where are you located?
Student Health Services is conveniently located behind the Memorial Union in McCannel Hall. McCannel Hall is between Abbott Hall and O'Kelly Hall on Second Avenue North, south of the Memorial Union.
Our address is McCannel Hall, Room 100
2891 2nd Ave N Stop 9038
Grand Forks, ND 58202-9038
What are your hours?
Student Health Services is open Monday through Friday from 8:00 a.m. to 4:30 p.m. and Tuesday until 6:00 p.m. during spring and fall semesters. You will save money if you use Student Health Services for your health care needs during regular hours. Office call fees for illness or injury are waived for students who have paid the University Health fees.Make an appointment
If you need care after hours, non-emergency services are available at Altru Urgent Care, which is located next to the emergency room at Altru Hospital on South Columbia Road. For information call 780-5968.
In the case of an emergency, call "911" or go to the emergency room at Altru Hospital. These services are expensive and should be used only in a true emergency. You and your insurance provider are responsible for the costs of emergency and non-emergency after hours care.
After hours care is available through several community providers.
Do I need to make an appointment to be seen at Student Health Services?
We encourage you to make an appointment to ensure as little waiting as possible. We are able to see most students within 24 hours, although you may have to schedule further in advance for women's health exams, flight physicals and other specialized services. We do our best to work in students who have an urgent medical situation, but it is best to call ahead to minimize delays. You can make an appointment by calling 777-2605 or use our Online Appointment Form. You may also call 777-4500.
Please call in advance if you need to cancel or reschedule your appointment. No shows take valuable appointment slots away from other students.
Is Student Health able to accommodate special needs?
Yes, we are able to provide English language translation services and we work with our patients to accommodate other needs they may have such as limited mobility, hearing and/or visual impairment. Please make needs known when making your appointment.
How much does it cost to be seen at Student Health Services?
Office call fees for illness and injury are waived for students who have paid the University Health fees. Additional charges will be made for medications, lab work, x-rays, special examinations, injections and procedures, but the cost is generally substantially less than you would pay elsewhere. If you have health insurance, it usually covers some of these charges.Make an appointment
How do I pay for services at Student Health Services?
Charges for services can be billed to your student account. If you have insurance, we will assist you in requesting reimbursement from your insurance provider.
The Pharmacy offers several options for payment including cash payments, checks, use of passport cards, credit cards or billing to your University account. The Pharmacy participates in many insurance plans which will be billed on-line. If the pharmacy does not participate in your plan, you will be provided with a statement that you can submit to your insurance company for the reimbursement.
Make an appointment
Can my spouse and child(ren) be treated at Student Health Services?
Spouses of enrolled students may use Student Health Services and will be charged a maximum of (2) office calls per semester. Other charges may be incurred as a result of special labs, x-rays, medications, etc. Dependent children of UND students can be seen at local clinics for their health care needs. Prescriptions for spouses and dependent children may be filled at the Student Health Services pharmacy.
A valid student ID is required for all services.Make an appointment
Is Student Health Services a real clinic?
Yes, Student Health Services is an accredited full service medical clinic, with a pharmacy, lab, and radiology department. You can obtain treatment for most medical conditions right here on campus. Students who need specialized care will be referred to community providers.Make an appointment
What types of health problems can be treated at Student Health Services?
We treat all general medical conditions, just like any other medical clinic. We specialize in caring for college students. If you need specialized care, we will make a referral to a community provider.Make an appointment
Do you have "real" doctors, nurse practitioners, and physician assistants?
Yes, Student Health Services has licensed physicians, family nurse practitioners, and physician assistants. See for yourself.Make an appointment
Can I choose which provider I wish to see?
Yes, many of our patients have a provider they prefer for a variety of reasons. Some women may prefer to see a female provider and some men may prefer to see a male. Some students may wish to be seen by a physician and others prefer our family nurse practitioners or physician assistants. The choice is yours!Make an appointment
Can I use the Student Health pharmacy, lab, and x-ray, even if I did not see your providers and I have a prescription or doctor's order from an outside provider/clinic?
Yes, we will work with your regular provider to help you with convenient on-campus services and they may be less expensive.Make an appointment
I need a shot to update my immunizations. Can you give them to me?
Yes! Many students come to Student Health Services for shots including MMR's (measles, mumps, and rubella), tetanus, Hepatitis B, meningitis,travel shots, and others. More information is available.Make an appointment
Do you provide women's health care services?
Yes, female nurse practitioners, physician assistants, and physicians provide a variety of women's health care services including pap smears, breast exams, treatment for yeast infections, screenings and treatment for sexually transmitted infections, and as well as a variety of other personalized health and wellness services.Make an appointment
Do you offer men's health care?
Yes, we offer a variety of men's health care services including physicals, testicular and prostate exams, screenings and treatment for sexually transmitted infections, advice on body building drugs, and a variety of other personalized health and wellness services.Make an appointment
Can I be tested for STD's (Sexually Transmitted Disease or Infection)?
Yes, we offer testing for a variety of sexually transmitted diseases and infections, including free and confidential HIV screening.Make an appointment
Do you offer birth control services?
Yes, We provide a full array of contraceptive options and we will help you explore what birth control method will best meet your needs. Free condoms are available in the Pharmacy in the exam rooms, and at the Health & Wellness Resource Office in the Memorial Union.Make an appointment
Do I have to have health insurance to be seen at Student Health Services?
No, many students who use our services do not have health insurance; however, health insurance coverage can help protect you against medical bills in the event of a serious illness. Most students with medical insurance are covered through their parent's medical coverage or a student policy. Student Health Services will submit charges to your insurance provider or help you submit charges on your own, depending on your provider, to minimize your out of pocket costs.
Students also have the option of subscribing to the Student Assurance Health Insurance Policy endorsed by the North Dakota University System. This insurance covers most basic health care charges, plus emergency care. For additional information about Student Assurance Health Insurance, pick up a brochure at Student Health Services, call 775-3131 (Grand Forks) or 1-800-732-4336 (toll-free), or check the Vaaler Insurance website.Make an appointment
Will my health information remain confidential?
Yes! All information in your record is confidential. Access to information contained in your file is limited to you (the patient) and Student Health Services personnel, unless you give written permission to release it, except by court order or when there is imminent risk of harm to self or others. All employees sign a confidentiality pledge. Learn more about your privacy.Make an appointment