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- Frequently Asked Questions
Frequently Asked Questions
Do I have to live in a residence hall?
All first-year students are required to live in a residence hall on campus for their first, full academic year or apply for an exemption.
First-year students are defined as undergraduate students who enroll full-time at UND within one year of their high school graduation or equivalent and who have less than 24 transferable, post-secondary, semester credit hours (Transferable credits earned while still in high school, including dual credit, AP, etc. will not be counted toward the total.
Find out more about the first-year campus housing requirement.
When will I receive my fall residence hall room assignment?
For fall housing, the first round of room assignments are sent out by email by the first week in June, if you had your application submitted, application fee paid and confirmation deposit paid by May 1. After the first round, room assignments are processed throughout the summer.
Is it possible to request a particular hall or roommate?
Yes! This may be done during the application process. You can indicate a preferred roommate, name, hometown and state in Campus Connection>MyHousing when you accept the Housing Agreement. Roommate requests must be mutual. This means you and your roommate must both request each other.
If I do not have a roommate preference, what factors will be used to select a roommate for me?
Students have the opportunity to use the Advanced Roommate Search feature in Campus Connection>MyHousing. This feature allows students to search for roommates that match their requested criteria. Incoming students will be notified after they accept the Housing Agreement on how to use the Advanced Roommate Search. Look at our Roommate Information page for additional information on ways to communicate with your roommate. You may view and print the Roommate Agreement here.
Why didn't I get my hall, room, or roommate requested?
First, hall assignments are made in the order of the date that we receive the your application and fee. The earlier you apply for housing and pay the application fee, the greater your chances for being assigned to a hall on your preference list. However, even if two students want to live together but their dates-of-application are vastly different, a roommate pairing cannot be guaranteed.
Second, we honor roommate requests whenever possible, but remember, roommate requests must be mutual. If we are not able to match you with your roommate preference or assign you to your hall of first or second preference, then there are opportunities throughout the year to transfer to another residence hall on campus. During the school year, you may make transfers usually 10 days after the halls open if space is available. Stop by and see the Residence Hall Director of the building where you would like to move and he/she will let you know what rooms are available. That RHD can approve your transfer if the room is available.
Which hall is the best to live in?
Each student has a unique set of circumstances that make a particular hall more appealing. However, most incoming students love the hall they live in not because of the layout or facilities, but rather the friendships and connections made.
Are single rooms available?
A VERY limited number of designed single rooms are available. These are usually assigned to returning students. If you are interested in a designed single room, you must fill out a designed single room form. See your RA for details.
When can I move in?
For fall semester, the residence halls open 8:00 am the Saturday before school starts. In order to participate in all the hall and campus activities that have been planned for you during fall Welcome Weekend, we suggest that you move into the halls on Saturday. A schedule of events will be posted in each residence hall at check-in. In spring semester, the residence halls open the Sunday prior to school starting.
What if I need to arrive early?
If you need to arrive prior to the fall or spring semester check-in date, early-arrival housing is available the two nights before hall opening. If you have questions about early-arrival housing, please call (701) 777-4251.
Will my residence hall be open during vacation breaks?
Intersession housing is defined as the following periods during which classes are not offered:
- Fall intersession: Period of days between the end of summer session classes and the date the residence halls open for academic year check-in;
- Summer intersession: Period of days between the end of the standard academic year and prior to the date the residence halls open for summer session check-in; or
- Winter intersession: Period of days between the end of fall semester classes and the date the residence halls open for spring semester check-in.
Students desiring housing during the fall, summer, and winter intersession periods may request to stay in designated University residence hall(s) for an additional fee. No fee will be assessed for students who renew their agreement and maintain continuous occupancy. Students may be required to move to a different facility for intersession housing.
Students desiring housing during winter intersession will be required to register with Housing staff in order to be issued building access for the winter intersession period. Students who fail to return intersession access keys at the conclusion of the intersession period will be assessed a facilities key charge.
Meals during fall, summer, winter intersession periods (excluding Thanksgiving Day and Christmas Day) are provided at no additional charge for students continuing to the next academic semester. During intersession periods, dining services are subject to changes in hours and services offered.
The terms and conditions of this Agreement will apply to students approved for intersession housing. Dining dollars cannot be used during intersession periods.
How do I pay for my room and meal plan?
Room and meal plan payments are due at the beginning of the fall and spring semester. You will want to check Campus Connection for all charges. Payments may be made online through E-check or with a credit card. Any questions regarding payments, including installments should be directed to the Student Account Services office in Twamley Hall at (701) 777-3911.
What is furnished in my room?
Rooms are furnished with an extra-long twin bed with mattress (size 36" X 80"), bed frame that elevates to loft height if desired, dresser, desk, chair, window coverings, wastebasket and recycling bin (one recycling bin per room) for each resident.
What is the size of the bed?
All beds in all halls have wooden bed frames that adjust to various heights, including loft height. Beds may also be bunked. All mattresses in all halls are 36" wide and 80" long which is considered an extra-long twin.
Are refrigerators available for rent?
Yes, refrigerators (3.3 cubic feet in size) are available for rent to UND residence hall students. Rental rates are $50 for the academic year or $25 per semester. Refrigerators can be picked up at the Johnstone or Wilkerson service center when students move in. Students may also bring their own refrigerator, up to 5 cubic feet in size
What can I bring?
- Refrigerators(Up To 5.0 Cubic Feet)
- Fused Outlet Strips, NO extension cords
- Desk Lamp
- Cell Phone
- Towels, blankets, pillows, extra-long twin sheets (36"x80")
- Laundry basket, soap
- Personal items, first-aid kit
- Sewing kit
- Aquariums (Roommate consent required and written Housing Office permission, if over 20 gallons.)
- Single-serve coffee/hot beverage appliances with an enclosed heating element (Keurig or similar brand) are allowed for use in residence hall rooms.
What appliances are allowed for use in kitchenettes only?
You can bring these but cannot use them in your room: coffee pot, popcorn popper, and hot pot. Please keep in mind that for your safety and the safety of others, all electrical appliances should be in good condition and UL approved.
What is NOT allowed?
- Rubber or foam backed carpeting (a small bath rug is O.K.)
- Microwaves (a microwave is located on each floor of each hall)
- Extension cords
- Open flame devices
- Candles - not even for decoration
- Pets (excluding fish)
- Parachutes and fishnets
- Hot pots
When is postal mail delivered?
There is a daily mail pick-up and delivery at each service center (except Sunday and holidays). You and your roommate will share a mailbox. The box opens up with your room key. In order to receive mail during the academic year, you need to have it addressed as follows. The Post Office has requested no punctuation and all capital letters.
216 B WEST HALL
GRAND FORKS ND 58202
During the summer, all residents live in the Wilkerson complex. Therefore, mail should be addressed as follows:
Wilkerson Hall, Room Number
Grand Forks, ND 58202
Is cable TV included?
Extended basic cable is provided in all residence hall rooms. There is also a movie channel (Residence Life Cinema) that allows for movie streaming in the residence halls.
Are washers and dryers provided in each hall?
Yes, washers and dryers are located in each hall. The cost of laundry is included in the room and meal plan rate, so no quarters are needed. Learn more about laundry in the residence halls.
Is telephone (land line) service provided?
Land line phone service is not included. If you desire, a phone line can be activated by calling UND Telecommunications at 701-777-4112. Students may bring a cell phone and use it as a primary line in the residence halls.
Who is responsible for cleaning suite bathrooms?
A Building Service Technician (BST) will clean your suite bathroom once every week. You must move all belongings out of the suite on your cleaning day.
Is there a fitness center just for residents?
Yes. The All-Around Fitness Center is located in the lower level of Bek Hall and is open only to residence hall students.
Do you offer storage?
No storage of personal belongings is available to residents other than the residents' room.
Do you offer guest housing?
Guest housing is offered during certain times of the year when space is available.
Where do I park my car if I live in the residence halls?
All faculty, staff, students, and visitors who choose to park daily on the University of North Dakota Campus are required to have a valid parking permit. Parking on campus is assigned to correspond to the multiple permit types. Residence hall lots correspond with particular halls. See the UND Parking for details.
Who is an RA?
A Resident Assistant (RA) is a undergraduate student and housing employee who is assigned to each floor or wing in every residence hall on campus. These students live on the wing and have been hired through a competitive selection process and trained in communication, conflict resolution, and group facilitation. They are also involved with organizing group activities and programs in which everyone can be involved.
Who is an Assistant Resident Hall Director/Residence Hall Director?
A Residence Hall Director (RHD) or Assistant Resident Hall Director (ARHD) is a graduate student and housing employee who lives in an apartment in each residence hall building. Most RHD and ARHDs are working towards a graduate degree in an area that supports their field of Student Affairs or Educational Leadership. They oversee their building, supervise the RAs on each wing/floor, and advise the hall council. These staff members can assist you with questions about the University, roommate and personal issues, as well as social and academic challenges.
Who is a Residence Life Coordinator?
Residence Life Coordinators (RLCs) are full-time housing staff that live in the apartment in Walsh and Brannon Halls. RHDs and RLCs are responsible for their overall building and have extensive housing experience and training in student affairs. These staff members take on more responsibility, yet still oversee staff in their building and can assist students with resolving issues. Our staff members are special people who work hard to build community within the residence hall system and to help our residents succeed at UND.
Is it possible to live in a residence hall and not take the meal plan?
No, all students living in the residence halls must have a meal plan.
What meal plans can I choose from?
Incoming, first-year residents can choose from two Unlimited Access Meal Plans. Each plan includes dining dollars for access to retail dining options and guest meal passes. Returning students can also choose from two block plans, where meals do not expire at the end of the week (meals are good all semester long). Click here for more information on meal plans.
Where do I eat and when?
UND has open dining, meaning that residents can eat in any dining center, not just the one closest to their residence hall. There are three full-service dining centers: one located in Squires Hall, one in Wilkerson Hall and one in the Memorial Union called Terrace Dining Center. Also an option for dining is the "To Go" Cafe in Squires. Extended Lunch in available in Squires, as well as a "Extended Dinner" carry-out/eat-in service in Squires. Other dining facilities on campus include convenience stores located in Walsh, Wilkerson, and the Memorial Union. You may use your U Card Debit Account (U Cash), cash or meal plan dining dollars for purchases at the locations. If you are ill and unable to go eat, your RA or roommate may pick up a sick tray for you. More information about Dining can be found on the Dining Homepage.
What if I have food allergies or need a special diet?
Dining Services staff members are trained to assist with special types of dietary needs. See special diet information.
What does my room look like?
360 degree virtual tours are available for a room in most halls, both for a furnished room and unfurnished. It's up to you to personalize your room.
What are private bath in community clusters?
Our remodeled private baths in community clusters give more privacy with shower/sink/toilet all in one room that may be locked. These individual bathrooms are located in one main area on each floor. In this main area, there are also several private toilets stalls, shower stalls, and sinks that are shared by same gender residents per floor.
Where can I go to get a key to my room if I am locked out?
The service center will provide you with a pass key that you may check out for one hour. There are three service centers: Walsh - located in the Walsh Hall basement, Johnstone - located in the Johnstone Hall basement, and Wilkerson (West Hall).
Are there areas where I can do quiet study in my residence hall?
Yes, all halls have a study area. For location information ask your RA.
Who do I ask for computer support?
ResNet is an organization run by student staff under the supervision of the UND Housing Department. ResNet provides assistance with connecting to the campus network along with general computer support. Services are free to residents.
What can ResNet do for me?
- Assist residence hall students with all network connections.
- Virus and spyware removal.
- Network log in support.
- General computer hardware and software questions.
- Ethernet adapter installation and troubleshooting.
- Maintain computer labs in: Walsh, Hancock, Johnstone/Fulton Halls, and University Place.
- Wireless network connections.
Where is ResNet located?
When you need assistance, check their web site at ResNet or give them a call first. Frequently asked questions and help topics are listed on their site or they may be able to help you over the phone.
Do I get wireless and hard-wired access to the campus network in my residence hall room?
Yes, all halls have wireless access and hard-wired access.
What kind of activities and programs are offered in the residence halls?
During the course of the academic year, students will have the opportunity to participate in programs and activities. There are social, recreational, cultural, and educational programs covering current events and social issues. Intramural sports, movies, dances, lectures, forums, and discussion groups are just a few of the activities provided to residence hall and students.
What is ARH?
As residence hall students, you have an active voice in policy formation and activity planning in the halls through participation in hall government on a variety of levels. All residents are part of the Association of Residence Halls, and may choose to run for office at the floor, wing level or hall level. Good grades are important, but they are only part of the complete college experience. Residence hall activities offer opportunities to make friends and develop the social skills employers look for.
What is the U Card?
The U Card is your campus ID, meal plan card, and library card. You will receive your card during the summer orientation program. You must have this card or a finger scan on file to enter the dining centers.
The card will give you access to various foods, goods, and service outlets throughout the campus when you activate the debit card (pre-paid credit card) portion (Debit Account). To activate your Debit Account, simply deposit a minimum of $25.00 at the U Card Office located in the lower level of the Memorial Union.
A U Card Debit Account (U Cash) is a convenient way to have money available for food or services. Check this website for more information: U Card Website. You or family members may deposit $25, $50, or $100 into the account. Students can use their U Card Account as cash at any of the on-campus Dining Service Centers, including Wings Airport Cafe, Med School Snack Bar, and Walsh Hall or Union convenience stores.
What if I have other questions... what should I do?
The housing contract is a great resource for any questions you may have. It gives a thorough overview of all Housing policies and procedures. You can email us at email@example.com or check out our facebook site.You can also call at (701) 777-4251. We're open Monday through Friday from 8:00 am to 4:30 p.m.