Residence Hall Services

 

1. Bathroom Cleaning
2. Bicycles
3. Cable TV/Residence Life Cinema Movies
4. Computer Services - ResNet
5. Dining Services
6. Health Service
7. Lofts
8. Mailing Address
9. Refrigerators
10. Service Centers
11. Telephone Service
12. Vending
13. All-Around Fitness Center

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1. Bathroom Cleaning - Residence hall bathrooms are cleaned on an ongoing basis by the Building Service Technicians (BSTs). If you live in a hall that has a suite or private bathroom arrangement, you can expect to have the bathroom cleaned approximately once a week. Community cluster bathrooms are cleaned daily.
2. Bicycles - Bike racks are available for use outside each residence hall, as well as near campus buildings. All students who own bikes are encouraged to obtain strong locks and chains and to register their bikes with the Grand Forks Police Department.
3. Cable TV/Residence Life Cinema - Each rooms is equipped with a cable TV jack and will receive extended basic cable services. Additionally, students will receive Residence Life Cinema on Channel 17, which offers new release movies in the evenings and an information billboard during the day. Additional matinee showing of movies will be run on the weekends.
4. Computer Services - ResNet assists residence hall students with connecting to the UND Network and gaining Internet access.  ResNet is an organization run by student staff under the supervision of UND Housing staff.  ResNet is located in Wilkerson Hall and the office phone is 701-777-3424.
   • In-Room Connections   All residence halls have access to the network including both wired and wireless connections. ResNet provides network cables free for use while living on campus. These cables are available in the hall office and at the ResNet Office. Wireless coverage is provided for convenience and mobility. If you are using an application that uses high bandwidth (such as streaming video), please use the wired ports provided so that ample bandwidth is available for all students. Campus policy prohibits the use of routers (wired or wireless) on campus, however, switches (wired only) may be used. Contact ResNet at 701-777-3424 for more information.
   • Software
     Discounted software is available for student through Telecommunications/ITSS. For further information visit http://software.und.edu
   • Computer Labs  A computer lab is located near each residence hall service center. A key to the lab can be obtained by providing a photo ID at the adjacent service center. Wilkerson and Hancock labs are available 24-hours a day and the Johnstone and Walsh labs are open in conjunction with the service center hours of operation.
   • Other Computer Services
     The Johnstone Complex has several small group study rooms, each having a computer with high-speed data connectivity and printing capability. Reserve these rooms through the service center. Smith Hall's lower level multi-purpose area has data jacks with high speed Internet access for those with laptop computers. Hancock Hall has several computers maintained by ResNet. Contact the ResNet support desk online at http://www.resnet.und.edu or evenings by phone at 701-777-3424.
   • Usage
     Individuals who use the University of North Dakota computer and network facilities assume responsibility for using these resources in an appropriate manner. Acceptable use of computer and network resources is defined in NDUS Procedure 1901.2: Computer and Network Usage, available online at www.ndus.nodak.edu/policies_procedures/ndus_policies/, and in the Code of Student Life (http://sos.und.edu/csl). Misuse of UND computers and network resources may result in termination of access to any or all of these resources without notice to the user. In more serious situations, a computer may be seized by campus or law enforcement authorities. Refer to ResNet for notices of any additional policies adopted by ResNet support staff, and also be aware that state and federal laws regulate some types of computer and network usage.
   • Assistance
     ResNet staff will assist with issues such as: hard drive crashes, data recovery, virus/spyware removal, and general computer questions. Bring your computer to the ResNet Office located in Wilkerson Hall (first floor) for assistance connecting your computer to the Internet. No issue is too trivial for our staff. Stop by our office, e-mail us at resnet@email.und.edu, or call (701) 777-3424.
5. Dining Services - has several dining options to choose from. Incoming first-year students must choose from two Unlimited Access Meal Plans.  Returning students may choose an unlimited plan or a block plan.
   
   • "To Go Cafes"
   Located on the ground level of Wilkerson Dining Center and the main entrance to Squires Dining Center. "To Go Cafes" are designed for students on the go. Using a meal punch, you can get a continental breakfast between 7:00 and 10:30 a.m., or a snack and beverage combination from 1:30 - 4:30 p.m., Monday through Friday.
   • Extended Dinner
   This dining option is served in the Wilkerson Dining Center from 7:30 - 11:00 p.m., Sunday through Thursday. Students can grab a late night meal to go. 
   • Extended Lunch
   Lunch is served beyond the traditional meal time to fit your busy schedule. Terrace Dining Center and Wilkerson Dining Center offer extended lunch from 1:30 - 4:00 p.m., Monday through Friday.

   Your Opinion Counts
   We welcome your comments and suggestions about your dining centers. You may provide your feedback via the Comment Cards located in every Dining Center or email us at dining@email.und.edu

   Dietary Services
   Our licensed dietitian is available to provide limited dietary counseling to you. You may schedule an appointment by calling 701-777-3823.  Dining Services staff is happy to help with special diets, as well as vegan and gluten-free needs. 

   Nutritional Information
   Up-to-date nutritional analysis of each daily menu is available on-line at www.nutrition.und.edu. Details such as calories, fat, sodium, carbohydrates, and cholesterol are calculated on individual items or an entire meal. Students may access this information from computer kiosks in each Dining Center or from any computer with Internet access.  A nutritional rating system is also used in each dining center.  Look for "Guiding Stars", the star-rating system on food items.

   Sick Trays
   If you are not feeling well, contact your RA, Residence Hall Director, or Dining Center Manager to request a sick tray form. A friend can present the completed form along with your U Card (ID Card) to the checker in the dining center and a light meal will be provided. Your ID card will be returned to you when the tray is returned.

   Sack Lunches
   Don't have time to sit down and eat? Sack lunches are available for take out so you don't have to miss a meal. In addition, at the end of each semester and the day before a closed holiday weekend, a "Hit the Road" sack lunch is available for your convenience.

   Birthday Cake - Free for student
   Dining Services gladly will make your student's birthday a day to remember with an individual size birthday cake and short personalized message. Parents, family members or friends may order a cake for any student on a meal plan (one cake per student). The cake will be available for pick up at the student's dining center. Complete the online order form.

6. Health Service The Student Health Service is located in McCannel Hall, Room 100, and is open from 8:00 a.m. - 4:30 p.m., Monday through Friday, by appointment. You can schedule an appointment by calling 701-777-4500. Students are not charged for office calls when enrolled in the current semester. There is a charge for medications, laboratory, and x-ray services and for special examinations, injections, and procedures. If you need medical assistance when the Health Service is closed, contact your RA. First Aid kits for minor injuries are available in your hall office and the three service centers.
7. Bed Lofts - Bed Lofts are available for rent each year. The University has contracted with a company for rental services of manufactured lofts designed for residence hall use. If students are interested in renting these lofts, they have the option, during the summer, of ordering directly from the company. The rental price is $95 per academic year (2012 price).
8. Mail Delivery - Mail is delivered to each residence hall complex Monday through Saturday. It will be distributed daily to your mailbox located in each complex main lounge area, with the exceptions of the Conference Center and Swanson Hall whose residents receive mail in their hall.
9. Refrigerators - Compact refrigerators are available on a rental basis from the Housing Office. Refrigerators may be rented during the summer school months by stopping by the distribution site as outlined in the summer hall check-in packet. Units for fall can be rented when you get to campus in the fall. Look for signs posted in your hall or ask your RA. Refrigerators are rented on a first-come, first-served basis, but are most always available. Rental costs are:Academic Year: $50.00, Summer: $24.00
10. Service Centers - There is a service center in each residence hall complex. The Johnstone and Walsh Service Centers are open from 10 a.m. to midnight on weekdays, and Noon to Midnight on weekends. The Wilkerson Service Center is open 24 hours a day, seven days a week (holiday, semester break and summer hour differ).
11. Telephone Service - Telephone service is not included in the room rate. If a student is interested having a phone line in their room, they may contact Telecommunications at 701-777-4112. The Telecommunications Department is located in the lower level of the Carnegie Building, next to Twamley Hall. Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m., Telephone: 701-777-4112
12. Vending - Each residence hall has coin operated washers/dryers and vending machines. All residence hall laundry facilities (except Conference Center) also operate with debit account dollars - on your U Card (ID Card). The cost is $1.00 per load to wash and $.25 per load to dry. See the U Card web site for more information. If you have a problem with any of these machines, please report it to your service center where you can apply for a refund of lost money if necessary.
13. All-Around Fitness Center - Located in Bek Hall, the All-Around Fitness Center offers residence hall students access to a fitness center. Various weight and fitness machines such as treadmills, stair climbers, and bikes are available exclusively for residence hall student use. The Bek Fitness Center compliments the overall campus wellness initiative and the UND Wellness Center.