University Computer Purchasing Process

1. All UND computers (PC-Windows) must be purchased on the UND Dell Premium page with exceptions noted below. These computers will have on-campus warranty service and replacement parts and swap-outs for preferred bundles.
   
   
2. All other Dell computers will have warranty service.
   
   
3. The UND Dell Premium page includes three lines of computers; Optiplex (entry/mid-level computer), Precision (workstation/laptop) and the Latitude (laptop). Each line has a preferred configuration (with on-campus replacement and swap-out service) as well as a customize feature for added flexibility.
   
   
4. To access the UND Dell Premium page individuals must have an account with a user name and password. To request an account contact UND Tech Support at UND.techsupport@email.UND.edu. The URL for UND’s Dell Premier Page is http://premier.dell.com
   
   
5. The purchase of Apple products is authorized and coordinated through UND Tech Support.  To request a quote contact UND Tech Support at UND.techsupport@email.UND.edu.
   
   
6. All computers regardless of make or model will have on-site basic, non-warranty support.
   
   
7. UND purchasing will forward all other requests for exceptions to the Office of the CIO. These exceptions most likely will involve bid-only requests.
   
   
8. Within 3 working days the Office of the CIO will make one of the following recommendations to the purchaser and UND Purchasing:
1. Request for additional information;
2. Forward exception to University General Counsel for review;
3. Approve/Disapprove purchase.
   
   
9. The UND Bookstore will offer Dell and Apple products at retail prices.
   
   
10. Students may purchase Dell computers from the Dell Student Discount Program website at www.dell.com/epp. These products will also have on-campus warranty service depending on technician certification.