OmniUpdate Troubleshooting Tips
These simple steps solve 80% of OmniUpdate (OU) issues.
- Do not use Internet Explorer. Firefox or Chrome are preferred.
- Clear your cache in your browser. Consult your browsers help function to assistance.
- Restart your computer and log back into OU.
If these steps do not resolve your issue, please submit a support ticket.
Non-OmniUpdate Site Password Reset
If you forgot your username and password to a site on the old server, submit a ticket with "oldwww password reset" as the description.
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