Faculty Services and University Resources

III-1 Information Sources

1.1 GENERAL INFORMATION

The University's main home page and web site, located at http://www.und.edu. The web site contains nearly everything you need to know about the University, including student recruitment information, an extensive A-to-Z index, directory information, access to library holdings, payroll information, course information, and much more. Departments place their information online; training is available from the Office of University Relations.

Listed below are other sources and publications that provide information that may be helpful in answering questions concerning the University of North Dakota:

Archives, University - This central repository of documents, correspondence, photographs, and materials related to the history of the University is located in Special Collections at the Chester Fritz Library.

Bulletins (see University Catalogs)

Catalogs (see University Catalogs)

Central Scheduling Office - This office, located in the UND Memorial Union, is designed to assist UND organizations and departments in planning and implementing their programming events. Central Scheduling handles room reservations in the Memorial Union as well as requests for events held in other locations on campus.

Code of Student Life - The Code outlines the rights, responsibilities, and expected levels of conduct of citizens in the University community. Sections in the Code cover academic concerns (grievances and standards), conduct, regulations, and procedures. Published annually, the Code is subject to amendment by the University Senate. Interpretations of the Code may be requested through the Dean of Students Office, the Vice President for Student and Outreach Services, or through direct consultation with the Student Policy Committee. The Code of Student Life can be accessed at: http://und.edu/student-affairs/code-of-student-life/.

Faculty-Student Directory - The Faculty-Student Directory, published by the Office of University Relations, contains names, titles, home addresses, office and home telephone numbers, and e-mail addresses of most administrative, instructional, and staff members of the University. The student section lists names, addresses, hometowns, and telephone numbers of students enrolled in the fall semester. Directories are sold at the University Bookstore and at the Wilkerson Store.

Human Resources Policies can be found at: http://www.humanresources.und.edu/.

INFO Center – The Info Center , located on the main floor of the Memorial Union, provides information to students, faculty and staff about the campus and surrounding community. Info center has been designated as the University's main visitor information center for the campus.

North Dakota Century Code (NDCC) - A collection of the laws of the state of North Dakota , the North Dakota Century Code, is published under the direction of the State Legislature. The multi-volume collection is available at the Chester Fritz Library and the Office of the Vice President for Finance and Operations, and through the Internet at: http://www.state.nd.us/lr/centurycode.html.

North Dakota State Board of Higher Education Policy Manual - The North Dakota State Board of Higher Education discharges its constitutional responsibilities through policies adopted by the Board and administrative rules and regulations established at various levels. To insure that such policies are available to all interested parties, a Policy Manual has been established by the Board to incorporate appropriate legal and judicial provisions and Board policies. The Policy Manual is available through the Internet at: http://www.ndus.edu.

University Catalogs - The University publishes bulletins, or catalogs, containing academic calendars; general information; information about academics, University services, major academic divisions, colleges, and academic departments of the University; curricular listings, course descriptions, enrollment, registration requirements and procedures; and faculty listings. The catalogs are: UND Academic Catalog, published by the Office of the Registrar and the Graduate School, and available at: http://www.und.nodak.edu/dept/registrar/catalogs/catalog/index; the UND School of Law Bulletin, published by the School of Law; and the School of Medicine and Health Sciences Catalog, published by the School of Medicine and Health Sciences. Copies of these bulletins are available at the offices of the respective publisher of each.

UND Cable Channel 3 - The Television Center operates an electronic "Billboard" service on Channel 3 of the Grand Forks cable television system. Included are weather updates, campus messages, community events, and special announcements. Persons wishing to utilize the Channel 3 "Billboard" should contact the center.

Director, University Relations, 11-11-02; State Board of Higher Education Policy Manual, 05-16-96 , Section 104

Also see the VPFO Policy Index: http://und.edu/finance-operations/policy-a-z-index.cfm

1.2 Division of University & Public Affairs

The Division of University & Public Affairs (U&PA) tells the story of UND. We work with UND schools, colleges, and administrative units to provide creative and strategic communications that support UND's mission.

III-2 Residence Services

The Director of Residence Services reports to the Vice President of Student Affairs and is responsible for the total operation of on-campus housing, dining services, and the University Children's Center.

2.1 HOUSING

On-campus student housing comprises 14 traditional residence halls, an apartment-style building, and more than 850 apartments for single students and families. A limited number of apartments for visiting faculty researchers are also available. On-campus housing for youth camps and adult conferences is available for groups during summer. Visit www.housing.und.edu for details of on-campus housing.

Faculty/staff housing is a service provided by the university to assist new faculty transition to the Grand Forks community during their initial year of employment. Forty apartments are available in Gallery apartments for faculty/staff housing.

During the spring semester each college is allocated a limited number of apartment assignments. The number of allocations to each college may change each year depending on the college's anticipated needs. To qualify for a faculty assignment, individuals must have a commitment from the Dean of their college for one of that college's annual faculty housing allocations. A faculty/staff housing application and application fee must be submitted to the Housing Office. Assignments are made by the Housing Office for one academic year and the lease terminates May 15. An extension up to July 15 may be granted by contacting the Housing Office. After July 15 a new lease will be required based on an allocation commitment for the following year from the respective dean.

Approximately 20 allocations are available each year for GTA/GRA/GSA preferential assignments in single student/family housing apartments. To qualify GTA/GRA/GSA students must have a recommendation for assignment by the Dean of the respective college. Since apartments are not held for these students and are subject to availability, GTA/GRA/GSA students should be encouraged to apply for housing as early as possible.

Departments wishing to host a camp or conference on campus during the summer months may contact the Housing Office directly for information. Adult conference attendees and youth camps are housed in separate halls.

2.2 DINING SERVICES

The University also operates three dining centers in Wilkerson Hall, Squires Hall, and the Memorial Union (Terrace). All dining centers serve breakfast, lunch, and dinner. Wilkerson dining center is the facility open on weekends and serves brunch and dinner. Dining Services also operates the Old Main Marketplace food court in the Memorial Union, two coffee shops (located in the Union and University Place), Campus Catering, snack bars located in Twamley Hall, Medical School building, and Aerospace airport building, three convenience stores, and several vending machines.

The three dining centers primarily serve meals to students living in the residence halls, but are also open to all faculty/staff and the public. The retail operations are priced a la carte and are open to all. A special faculty meal plan can be purchased (10 or 25 meals) or individuals can pay cash at the door at any of the dining centers. The faculty/staff meal plan is a declining meal contract. Each time the campus ID card is swiped at the dining center, a meal is deducted from the balance. The meal plan continues until all meals have been used or the faculty/staff status changes. There is no limit to the number of meals used each day, and guests may also use the meals. GTA/GRA/GSA students are not eligible for this plan, but may sign up for one of the student meal plans.

Arrangements for catered events at the Memorial Union or any other campus facility should be made through Campus Catering. When food or beverage is to be served on campus for any type of function, it should be ordered through Campus Catering. Examples of service offered are coffee hours, teas, and receptions; breakfasts, luncheons, dinners, or banquets; picnics; full service or food "To Go"; and specialty foods.

For more information on Dining Services check our website www.dining.und.edu

2.3 UNIVERSITY CHILDREN'S CENTER

Faculty/staff are eligible to enroll their children in the University Children's Center (UCC), a child center conveniently located on campus, serving children 2 to 12 years. Daily attendance is limited to a full-time capacity of 103 children, with no more than nine children being cared for by one teacher. UCC is licensed by the ND Department of Human Services. Teachers have four-year degrees and work with Early Childhood Education student teachers or teaching assistants to develop programming for children. For enrollment information see www.childrenscenter.und.edu

Director of Residence Services, 08-08-2012

III-3 Parking

Purchasing Faculty Parking Permits

Purchase online only in Employee Self-Service by credit card, e-check, or payroll deduction. Access to this Employee Self Service website and purchasing instructions can be found at http://und.edu/student-life/parking/employee-permit-instructions.cfm

Types of Permits: http://und.edu/student-life/parking/employee-permit.cfm

Procedures for New Faculty to obtain a parking permit: http://und.edu/student-life/parking/employee-permit.cfm

Permit Usage

All permits

• Must be hung from rearview mirror and be fully visible.
• Cannot be sold, gifted, traded or shared.
• Alteration of a permit or using lost/stolen permit warrants a fine/tow/disciplinary action.
• All Parking areas are enforced 24 hours per day, including weekends, holidays, and breaks. This includes the summer months.

Ramp Usage by Non-Ramp Permits:

• Daily use of levels 3, 4, & 5 only are valid; subject to permit group availability.
• Digital sign on corner of Columbia Road & 2nd Ave. displays number of "Fac/Staff" spaces available. Permit bar code reader will display "shared account full" when group spaces are not available.
• No overnight parking allowed.
• Must exit the ramp by the same method entered (i.e. permit bar code or ticket).
• Additional Ramp information http://und.edu/student-life/parking/ramp.cfm

"A" Zone Permit

• Purchase online by credit card, e-check, or payroll deduction.
• Valid in "A" (red) and "A/S/H" (brown) zones. Check for signage that allows overnight parking.
• Valid in Ramp - levels 3, 4, and 5 only.
• No overnight parking in the Ramp.
• Does not guarantee a parking space.
• Not valid in lots reserved for events.

How to Avoid a Parking Citation

See http://und.edu/student-life/parking/avoid-citation.cfm for information to avoid common parking violations.

How to Pay a Parking Citation
Student, faculty and staff permit holders pay citations at Student Account Services or through Campus Connection. A citation issued to anyone without an EMPL ID must be paid in person at Parking Services or by mailing the citation with a check to the Parking Services office. The back of the citation should be completely filled out.

Frequently Asked Questions (FAQs)

Am I able to park in any zone on campus other than my assigned zone(s)?
Displaying a current, red "A Zone" UND parking permit authorizes you to park in any "A/S/H" (brown) zone, in addition to the red "A" zone. http://und.edu/student-life/parking/avoid-citation.cfm

Can I park overnight in an "A/S/H" brown zone?
Overnight parking is allowed in most "A/S/H" zones. Overnight parking is not allowed in these zones if posted as "NO OVERNIGHT PARKING."

What am I required to do if my permit is lost or stolen?
You should report your permit as lost or stolen to UND Parking Services as soon as possible. You are responsible for any citations issued to your permit. You will be required to purchase a replacement permit to continue parking on campus. Current parking permit rates are located at http://und.edu/student-life/parking/permit-schedule.cfm.

Can I share my permit with another person?
No. Permits are non-transferable. You should not share your permit. In addition, you are responsible for any citations issued to you permit, regardless of the vehicle in violation.

What do I do with my expired permit?
Your expired permit is no longer valid. Permits expire annually on August 15. Once the permit has expired, you should destroy it. Any citations issued on your permit (whether valid or expired) will be your responsibility.

If I have a state-issued accessible permit, where can I park?
You will still need to purchase a UND parking permit. Your state-issued accessible permit must be used along with your UND parking permit. Both must be displayed from your rearview mirror. You may then park in any handicap accessible space.

Are my family/friends able to park on campus?
Yes. There are several options for visitor parking on campus, depending on the duration of their stay. Temporary permits are available for purchase at UND Parking Services. Current rates for visitors are located at http://und.edu/student-life/parking/visitor.cfm.

Where can I find additional information regarding parking at UND?
More information is available on the Parking Services website, located at http://und.edu/student-life/parking/. Parking Services staff can also assist you. Parking Services is located in Twamley Hall, Room 204, or they can be reached by phone at 701-777-3551.

Administrative Officer, Traffic Division, 08-22-2012
SEE ALSO: UND Motor Vehicle Regulations (available at the Traffic Office)

III-4 Campus Postal Services

Campus Postal Services processes incoming and outgoing University mail, operates the postal station in the Memorial Union and provides mail pick-up and delivery.

Departmental Mail:

First-class mail must be banded together by funding code. Please band foreign mail separately from domestic mail. Campus Postal Services can seal #10 business envelopes if the flaps of the envelopes overlap one another. The barcode representing the funding code must be placed either below the return address or 1.5 inches below the upper right corner of the envelope. Please contact Campus Postal Services at 701-777-2279 with questions about printing barcodes.

Bulk Mail

As a general rule, bulk mail must have a minimum of 200 identical pieces. With constantly changing regulations for bulk mail, please call 701-777-2279 for details on sending bulk mail.

Federal Express and UPS

Departmental shipping forms must be completed for shipping Federal Express and UPS items. These items may be picked up by Campus Postal Services with the outgoing mail or arrangements can be made for a special pick up. Frequent shippers of UPS and Federal Express are encouraged to input their shipping information online instead of manually filling out shipping forms. Please call 701-777-2279 to set up a login for shipping online.

Contract Postal Station

The postal station is located in the basement of the Memorial Union and is open from 9:00 am until 1:00 pm M-F. The postal station sells stamps, money orders and other US Postal Service products. The station also sells UPS and Federal Express shipping services.

Mail Delivery

Campus Postal Services provides mail delivery and pick up to each department once per day and UPS and Fed Ex deliveries to select areas of campus.

Special pick-ups and deliveries can be arranged by calling 777-2279. This service is limited to 10 items or less and each item must weigh less than 70 lbs.

Supervisor, Campus Postal Services, 11-14-02

III-5 Transportation

The Transportation Department is a service unit of the Operations and Finance Division of UND. The main function of the Transportation Department is to provide motor vehicle transportation for the University. It is also responsible for vehicle repair and maintenance. The licensed vehicles that are available for use are owned and operated under the rules and regulations of the North Dakota State Fleet.

Faculty, staff, and student groups can use state Fleet vehicles for authorized university or state business. Student groups must have the approval of their faculty advisor and/or the Student Involvement & Leadership Office before a vehicle can be used. The Transportation Department is responsible for scheduling, dispatching, servicing, and maintaining all State Fleet vehicles. All out-of-town trips using a motor pool vehicle must be scheduled with the Transportation Department.

Service vehicles are used to support the on-going, day-to-day operation of the University. Although the Transportation Department cannot furnish vehicles to satisfy all the demands on campus, the department works closely with the State Fleet in order to satisfy demand. Service vehicles are assigned to departments based on the need to carry out the duties and responsibilities of the unit in question. When not in use, service vehicles are stored in the Service Complex. All State Fleet vehicles are self-insured by North Dakota State Fleet.

See Policy 6.2, Use of State Vehicles,http://und.edu/finance-operations/_files/docs/6-2-use-of-state-vehicles.pdf.

Also see http://und.edu/finance-operations/transportation.

Transportation Manager, 8/8/12

III-6 Telecommunications

The University of North Dakota campus is served by a Definity G3 digital touch-tone telephone system. All station numbers begin with the prefix (777). The central campus operator can be reached from campus telephones by dialing "0". To call a number on campus, dial 7, then the last four digits of the telephone number. Telephone dialing instruction brochures are available in each department's main office or upon request with the Telecommunications Department located in the NDUS IT Building.

The Telecommunications Department is responsible for the installation and maintenance of all underground and building cable and room connections for voice, data, and video communications on the University campus. Telecommunications is also responsible for installation and maintenance of all UND-owned telephone sets and peripheral equipment for academic and administrative areas on the main campus. Malfunctions of academic and administrative telephones should be reported to your departmental administrative assistant, who will contact the Telecommunications Department if needed. Each department has an assigned administrative assistant who has been trained to instruct users on telephone functions.

Departments are responsible for contacting the Telecommunications Department for any requirements or requests that affect telephone, data, and/or video services within office and/or classroom space being remodeled or renovated. Telecommunications must be included in the early planning stages to incorporate communication cable requirements into the construction process. Any necessary paperwork to make additions or changes should be submitted by the designated administrative assistant.

UND touch-tone telephones are restricted from the direct dialing of long distance and directory assistance calls. All in state, out-of-state, directory assistance, and operator-assisted calls must be placed using the University's long distance network. Authorization codes are to be used to complete all University business calls on the long distance network. Dialing procedures for placing all types of calls are printed in the NDUS Definity G3 Dialing Instruction Brochure, and also in the UND Telecommunications Administrative Dialing Instruction Card. This card is provided with each authorization code that is assigned. Monthly cost printouts sent to departments will itemize all calls placed by each individual authorization code. Problems on the long distance networks should be reported to the department's administrative assistant.

The University's long distance network is to be used only for conducting University business. Personal or non-University calls can be placed using a personal calling card, calling collect, or by using the pay phones that are located in most campus buildings. Pre-paid calling cards are available for sale in the Telecommunications Department. Instructions for placing personal calling card and collect calls are included in the UND Faculty and Staff Telephone Information Brochure. The use of the long distance network for personal or non-University calls may result in disciplinary action, termination of employment, or personal liability.

The Telecommunications Department should be notified via memo when employees assigned an authorization code and/or calling card transfer to another department or terminate their employment with UND. To avoid billing errors or abuse, a previously used authorization code should not be assigned to a new employee. UND-issued AT&T Calling Cards are available for faculty and staff who must place international calls or business calls while traveling.

Grand Forks City and North Dakota State telephone directories are available at the reception desk of the Telecommunications Department. UND Student/Faculty/Staff directories are sold at the University bookstore. Telecommunications is responsible for maintaining and submitting University yellow-page advertising and departmental telephone directory listing information for all publications that may contain departmental telephone numbers. Listings are corrected once a year. Departments will be notified when listing changes are requested. However, it is suggested that departments submit changes and/or corrections via memo throughout the year as changes occur.

The University has two types of audio teleconferencing units available to faculty and staff. The units are completely portable and can be used in any classroom, meeting room, or office where there is a working analog phone jack. The University has a teleconferencing bridge that can be used to join several participants in a conference call. The audio teleconferencing units can join three participants by using the TRANSFER/CONFERENCE feature on an analog set. A departmental digital set can join up to six participants using the conference button on the set. The teleconferencing bridge can join up to twenty-four participants. Contact Telecommunications for more information or to reserve a teleconferencing unit.

A videoconference unit is available through Telecommunications for department use to connect to another compatible video conferencing site for conducting interviews, meetings, and/or training sessions. Contact Telecommunications for further information and scheduling.

III-7 Credit Union

Faculty, staff, and students of the University, and its major branches and agencies, and most employees of other groups working with the University community may join the Credit Union. Membership in the Credit Union requires that you open a savings account with a minimum deposit of $25.00. A balance of $25 must be maintained to earn dividends. Dividends are computed on an annual percentage rate and compounded quarterly. Checking accounts and Instant Cash and Check cards, along with direct deposit and payroll deduction for deposits and loan payments are available for your convenience.

Members may apply for loans for new cars, used cars, home equities, motor homes, boats, computers, etc. Unsecured (signature) loans are available to qualified borrowers. The Credit Union also offers a Visa card. Notary service, American Express travelers cheques, money orders, vehicle pricing information, and many other services are available free or at a small fee to qualified members.

The University Credit Union has two convenient locations to serve their members: the main office is located in the lower level of the Memorial Union; a branch office is located at 1575 17th Avenue South in Grand Forks .

Director of Operations, University Federal Credit Union, 04-08-2014

III-8 Tickets For Intercollegiate Athletic Events

Season tickets for football, basketball and hockey (when available) are offered to University of North Dakota faculty and staff members at a reduced rate which is approved on an annual basis by the Intercollegiate Athletic Committee. Season tickets may be ordered through the athletic ticket offices which are located at the Ralph Engelstad Arena and the Hyslop Sports Center . Tickets (renewals) must be ordered prior to June 1 of each year to retain seating priority. New orders will be accepted prior to the first game of the regular season in football and basketball. Hockey seating is available on a renewal basis only, with new applications accepted from a waiting list. Registration for the waiting list is at the website.

Faculty and staff rate tickets are for personal use of the faculty and staff, members of their immediate household and bona fide guests. Resale of these tickets is strictly prohibited and will result in the loss of this benefit.

Tick office hours are 8:30 a.m. to 4:30 p.m. Monday through Friday at Ralph Engelstad Arena and 8:30 a.m. to 4:00 p.m. Monday through Friday at the Hyslop Sports Center .

Athletic Director, 11-20-02

III-9 Facilities

The Facilities Management Department reports to the Vice President for Finance and Operations and is responsible for the management and oversight of construction, maintenance, repairs, renovations, alterations and demolition of all state-owned, leased or managed utilities, properties, and land improvements under the control of the University of North Dakota (UND Policy 5.6). The procedure for obtaining these services is outlined as follows:

Emergency Repairs -

All requests for work involving emergency repairs are to be made by calling 701-777-2591. This number is available 24 hours a day. Emergency repairs pose an immediate risk to health, property or environment, and require urgent intervention to prevent a worsening of the situation: plugged toilet, water overflowing, lock not functioning, stuck in elevator, etc. An immediate response time is in place for emergency repairs.

Routine Maintenance or Repairs –

All requests for working involving routine maintenance and repairs are to be made by calling 701-777-2591. This number is available 24 hours a day. Routine maintenance and repairs include sticky locks, leaky faucets, faulty outlets, pest control, moving furniture, etc. Response time for routine maintenance or repair will be as soon as possible and is dependent on available resources.

Renovation, Alteration, Construction or Demolition –

All requests for work involving renovation, alteration, construction, or demolition are to be submitted Facilities Management through a Project Request Form which is found on the Facilities Management web page (http://und.edu/finance-operations/facilities-management/).

Other Services Provided

• Custodial Services
• Energy Management
• Grounds and Landscaping
• Snow removal
• Pest Control
• Hopper Danley Spiritual Center reservations
• Surplus Property (UND Policy 5.2 on VPFO web page)
• Laundry
• Recycling and Solid Waste Removal

Services requiring a specific form to be submitted are as follows:

• Building Improvements/Alterations – Project Request form
• Key(s) – Key Request form
• Sign(s) – Sign Request form
• Departmental Moves – Space Change or Move form

Forms are available from Facilities Management web page (http://und.edu/finance-operations/facilities-management/).

Director, Facilities Management, 08-21-2012

III-10 Other Services Available

10.1 UNIVERSITY POLICE DEPARTMENT

The University Police Department is a professional law enforcement agency staffed with certified law enforcement officers for the state of North Dakota. The University Police Department is responsible for protecting and enhancing the quality of life for all who live, work, or visit our community. The department provides services on a twenty-four hour basis. Services include, emergency response, investigation of complaints and traffic accidents, community service presentations, preventative patrol, and enforcement of all federal, state and local laws.

Chief of Police, 08-10-2012

SEE ALSO: UND Faculty Handbook, VII-4 ( North Dakota Century Code 15-10-17.1 [Conduct of students and others and use of facilities]), III-17 (Campus Security)

10.2 RAY RICHARDS GOLF COURSE

The University owns and operates the nine-hole golf course just south of the main campus. The course includes a driving range, chipping green, putting green, nine grass greens, and a pro shop. The course is open seven days a week from the middle of April through the middle of October. Classes are conducted for University credit during the summer and fall. There are special rates for faculty, students, and staff for daily green fees and season tickets. The course is open to the public.

General Manager, Ray Richards Golf Course, 08-08-2012

III-11 Conflict Resolution Center

The Conflict Resolution Center serves faculty, students and staff in dealing more effectively with conflict through a variety of personal and professional services, as well as professional development, education and skill development in the area of conflict management and communication. The Center also has a volunteer mediator program and serves the state and region with mediation and conflict resolution services.

A wide range of services is available to UND faculty, students, and staff and to the general public, including:

• Public and Customized Workshops and Training in a wide range of topics related to conflict resolution, communication, and relationship
• Consultation and Conflict Coaching (individual and groups)
• Formal and Informal Mediation Services
• Team Development and Group Facilitation
• Research, Publication, and Advisement in the area of Conflict Transformation, and ADR Policies and Procedures

Since the Center's establishment in 1988, it has served the UND community as well as other academic institutions, government agencies, non-profit and private business, health care, human service agencies, K-12 schools, and many others throughout the State and Region. The CRC is nationally recognized for its work in Transformative Mediation™ and for its work in organizational settings and with families, including domestic violence. We are a professional site for internships and welcome faculty partners in research endeavors. Please contact the Center for more information or visit our website at http://conflictresolution.und.nodak.edu .

Director, Conflict Resolution Center, 08-10-12