Frequently Asked Questions
Currently enrolled fee-paying UND students are eligible to receive services through UCC.
UCC services are covered by student fees. There are no additional fees for students who access most of our services. There are some fees for students receiving certain substance use services. NO SHOW FEE
Since UCC services are covered by student fees, we do not send a bill or submit to health insurance.
We are on the second floor of McCannel Hall located just behind the Memorial Union.
We are open Monday - Friday 8 a.m. to 4:30 p.m. We are closed on weekends and state observed holidays.
The closest parking lot is the parking ramp located on the corner of Columbia Road and University Avenue. Passport Parking is available on the first floor of the ramp for those who do not have a ramp permit.
We see a wide variation of student issues related to depression, anxiety, stress, sleeping, relationships, problems with eating, substance abuse, trauma, as well as many, many others. Call us at 701.777.2127 or drop in to find out more.
Prior to your first appointment, you will be asked to complete some brief paperwork. During the appointment, a professional counselor will work with you to help you clarify your concerns and explore if ongoing counseling or other services are needed. See our Counseling page for more on what to expect.
All contact with UCC is confidential, though there are certain exceptions. If you sign a release of information because you would like us to involve a third party, we can communicate with that person or entity for clinical or case management purposes. Limitations to confidentiality exist when a person is an immediate safety threat to self or others or in cases of abuse/neglect of children or vulnerable adults. See our full confidentiality policy.
We do not prescribe medication. We work closely with UND Student Health Services for referrals and case management.
Students are advised to seek information on finding their academic advisors through their academic departments or the dean of your college. If you have not declared a major, contact the UND Student Success Center for academic advising. Students can access the UND Career Services for a variety of services including better understanding their career goals in deciding a major. Students can access counseling through UCC when career decisions are causing emotional distress.
Contact our front desk at 701.777.2127 to assist in facilitating this. A release of information is necessary. You can sign one with UCC or with your new provider.
Contact our front desk at 701.777.2127 or walk in to the office in McCannel Hall. We will see students in crisis on the same day whenever possible. If it is after business hours, call our front desk and you will be transferred to our after hours crisis management line.
Take it seriously. Call 911 or UND Campus Police at 701.777-3491. For other resources including local crisis lines and national suicide hotlines, click here.
Benefited faculty and staff are encouraged to seek support from the Employee Assistance Plan and or through health insurance. The UND health insurance plan fully covers your first five visits to an eligible mental health provider per year.