VI. Faculty Services & University Resources
VI-1 Information Sources
1.1 GENERAL INFORMATION
The University's main home page and web site, located at http://www.und.edu, is administered jointly by Information Technology Systems and Services (ITSS) and the Office of University Relations. ITSS is responsible for technology; University Relations manages web content. The web site contains nearly everything you need to know about the University, including student recruitment information, an extensive A-to-Z index, directory information, access to library holdings, payroll information, course information, and much more. Departments place their information online; training is available from the Office of University Relations.
Listed below are other sources and publications that provide information that may be helpful in answering questions concerning the University of North Dakota :
Archives, University - This central repository of documents, correspondence, photographs, and materials related to the history of the University is located in Special Collections at the Chester Fritz Library.
Bulletins (see University Catalogs)
Catalogs (see University Catalogs)
Central Scheduling Office - This office, located in the UND Memorial Union, is designed to assist UND organizations and departments in planning and implementing their programming events. Central Scheduling handles room reservations in the Memorial Union as well as requests for events held in other locations on campus.
Code of Student Life - The Code outlines the rights, responsibilities, and expected levels of conduct of citizens in the University community. Sections in the Code cover academic concerns (grievances and standards), conduct, regulations, and procedures. Published annually, the Code is subject to amendment by the University Senate. Interpretations of the Code may be requested through the Dean of Students Office, the Vice President for Student and Outreach Services, or through direct consultation with the Student Policy Committee. The Code of Student Life can be accessed at: http://www.und.edu/dept/csl/.
Faculty-Student Directory - The Faculty-Student Directory, published by the Office of University Relations, contains names, titles, home addresses, office and home telephone numbers, and e-mail addresses of most administrative, instructional, and staff members of the University. The student section lists names, addresses, hometowns, and telephone numbers of students enrolled in the fall semester. Directories are sold at the University Bookstore and at the Wilkerson Store.
Human Resources Policies can be found at: http://www.humanresources.und.edu/
INFO Center – The Info Center , located on the main floor of the Memorial Union, provides information to students, faculty and staff about the campus and surrounding community. Info center has been designated as the University's main visitor information center for the campus.
North Dakota Century Code (NDCC) - A collection of the laws of the state of North Dakota , the North Dakota Century Code, is published under the direction of the State Legislature. The multi-volume collection is available at the Chester Fritz Library and the Office of the Vice President for Finance and Operations, and through the Internet at: http://www.state.nd.us/lr/centurycode.html
North Dakota State Board of Higher Education Policy Manual - The North Dakota State Board of Higher Education discharges its constitutional responsibilities through policies adopted by the Board and administrative rules and regulations established at various levels. To insure that such policies are available to all interested parties, a Policy Manual has been established by the Board to incorporate appropriate legal and judicial provisions and Board policies. The Policy Manual is available through the Internet at: http://www.ndus.edu/
University Catalogs - The University publishes bulletins, or catalogs, containing academic calendars; general information; information about academics, University services, major academic divisions, colleges, and academic departments of the University; curricular listings, course descriptions, enrollment, registration requirements and procedures; and faculty listings. The catalogs are: UND Academic Catalog, published by the Office of the Registrar and the Graduate School, and available at: http://www.und.nodak.edu/dept/registrar/catalogs/catalog/index; the UND School of Law Bulletin, published by the School of Law; the UND Summer Studies Bulletin, published by the Summer Sessions Office, and available at: http://www.und.edu/dept/summer/index; the Correspondence Bulletin, published by the Division of Continuing Education, and available at: http://www.conted.und.edu/creditcorre/correspondence; and the School of Medicine and Health Sciences Catalog, published by the School of Medicine and Health Sciences. Copies of these bulletins are available at the offices of the respective publisher of each.
UND Cable Channel 3 - The Television Center operates an electronic "Billboard" service on Channel 3 of the Grand Forks cable television system. Included are weather updates, campus messages, community events, and special announcements. Persons wishing to utilize the Channel 3 "Billboard" should contact the center.
Director, University Relations, 11-11-02 ; State Board of Higher Education Policy Manual, 05-16-96 , Section 104
1.2 OFFICE OF UNIVERSITY RELATIONS
As the institution's central communication and public relations department, the Office of University Relations generates awareness, understanding and support among the University's many constituencies. Reporting directly to the President, OUR also maintains liaison with other units performing communications-related tasks, including affiliated but legally independent organizations such as the UND Alumni Association. University Relations has been given responsibility for encouraging the practice of integrated marketing communication across the campus.
The work of the University Relations Office falls into a number of categories.
- Providing public relations counsel to the President and other University administrators.
- Generating and facilitating news media coverage of the University, as well as serving as the central release point for public information in emergencies or crises.
- Planning, organizing and carrying out communication projects and campaigns, often in partnership with other UND entities, that are aimed at furthering public understanding and support of the University.
- Producing UND Dimensions, the University Letter, and other periodicals and printed materials to tell the University's story to important internal and external constituents.
- Managing the University's principal home page on the World Wide Web.
- On a selective basis, providing publications design and/or content assistance to units such as the Office of Enrollment Services, the Graduate School and other entities on projects that are considered by OUR to be connected to the University's Strategic Plan.
- Producing photographs for use in the University's public relations and marketing programs.
- On behalf of the President, encouraging the achievement of a more integrated and consistent image of the University as depicted through the use of UND's name and logos and in the articulation of its overarching mission-critical themes and messages. Among these tasks is enforcement of the University's Graphic Identity Standards Manual.
More information about the Office of University Relations can be found at: http://www.und.edu/dept/our
Director, University Relations, 7-30-02
The University operates 14 residence halls and 840 apartments. The Director of Residence Services reports to the Vice President for Finance and Operations and is responsible for the total operation of on-campus housing.
There are 40 allocations each year for faculty/staff housing assignments and 10 assignments each year for half-time or better GTA's, GRA's, and GSA's. Housing of this kind is intended to help orient and adjust new faculty/staff and graduate assistants to the University and the Grand Forks community. A faculty/staff housing application and reservation fee/deposit must be submitted to the Housing Office.
To qualify for a faculty/staff or a graduate assistant assignment, individuals must be recommended for assignment by the dean of their college or for staff assignment, by the appropriate vice president. The leaseholder must be employed by UND. All faculty assignments are in the Gallery Apartments. Graduate assistants are assigned to the type of housing for which they qualify. Faculty/staff assignments are made for one year; extensions will be made only with the approval of the appropriate dean or vice president and will count against the college's or division's allocation for the next year.
Requests for a faculty/staff or graduate assistant assignment must be made by the department head to the dean or vice president who then makes the request to the Director of Residence Services. These requests should be submitted to the dean or vice president by March 1 for fall assignments. Assignments are made from July 15 to July 15 of the following year and all leases, except graduate assistants, will terminate July 15. Allocations must be utilized by August 1. After August 1, assignments will be made by the Director of Residence Services.
Each year the residence halls are open to house conferences and camps sponsored by a University department. The conference season is a year-round program; however, space is limited during the academic terms. The adult conferees are housed in halls with twin beds made up hotel-style; a phone service, daily housekeeping service and other amenities are provided. Youth camps are housed in separate halls with linens provided. Supervision is provided by Housing at an approximate ratio of 1 supervisor to 30 campers. Individuals wishing to hold a conference on campus should contact the Housing Office at 701-777-4254.
The University has limited apartments available for guests of the University on a monthly rental basis. The units are in high demand, and it is recommended that reservations be made in advance.
Director of Residence Services, 11-29-02
SEE ALSO: UND University Apartment Policy Book and website http://www.housing.und.edu/apts .
Motor vehicle registration is a condition of faculty/staff employment, and all traffic and parking regulations are University rules. These rules and regulations are enumerated in the pamphlet University of North Dakota Motor Vehicle Regulations.
All faculty, employees, and students who operate a motor vehicle and use University parking facilities must obtain a parking permit. Proof of vehicle ownership and identification card signifying employment will be requested at the time of parking registration. It is the responsibility of the individual to obtain and properly display the permit assigned. Failure to display a permit or the improper display of a permit by anyone connected with the University constitutes a parking violation by the operator of the vehicle. Faculty and staff park in red "A" zones or brown "G" zones.
The University will not assume responsibility for the protection and/or care of any vehicle or its contents at any time it is operated or parked on the campus. It is strongly recommended that cars be kept locked at all times and that visual valuables be removed when the car is parked. Theft or vandalism should be reported immediately to the UND Police Department.
Operators of motor vehicles are subject to city ordinances, state laws, and/or University regulations. The speed limit on campus is 15 miles per hour. On all parts of the campus, pedestrians have the right-of-way. When a member of the University community commits a parking or traffic violation, a parking ticket will be issued. The penalty for the parking ticket is due within seven calendar days or the penalty doubles. The person in whose name a parking permit is issued or the person who owns or operates the vehicle will be held responsible for any violation involving the vehicle. These regulations shall apply to the spouse, friend, or relative of the person registering or owning the vehicle. Inquire at the Traffic Office in the Memorial Union for the proper procedure to appeal a parking ticket.
Administrative Officer, Traffic Division, 11-15-02
SEE ALSO: UND Motor Vehicle Regulations (available at the Traffic Office)
VI-4 Campus Postal Services
Campus Postal Services is composed of three units, the Contract Postal Unit, the Mail Processing Unit and the Centralized Delivery Service. Listed below are some of the services offered by Campus Postal Services:
- Business Reply Mail
- Centralized Pick-up and Delivery Service
- Bulk Mail Processing
- Walk-up Copier Service
- Full Service United States Post Office
- Discount United Parcel Service
- Discount Federal Express Outlet
- Student Mail Forwarding
- Post Office Box Rental
- Departmental Mail Preparation Service
- Fax Service
- Advice and Assistance for Mail Piece Design
- Intra-campus Mail Service
- Custom Services, including labeling, folding, sorting, tabbing and stuffing
First Class and Standard Mail Preparation
Account numbers must appear on all mail, either printed on the envelope or affixed to it. All domestic mail must be bundled (rubber-banded) by account number. All foreign mail must be separated and also bundled by account number. Number 10 and number 9 letter size envelopes can be sealed when metered for postage. Flaps must be overlapping in order for the mailing machine to seal each envelope.
First Class mail will be picked up by Automated Mailing Services at 2:30 p.m. and processed the same day. Mail that qualifies for pre-sort rates received after 2:30 p.m. will be held until the next day. This does not apply to mail received on Fridays. Mail that needs to be postmarked the same day must be brought to the attention of Campus Postal Services.
Bulk Mail Preparation
There are two price structures for this class of mail, nonprofit and regular. The CPS supervisor will examine each mailing to determine what rate structure to apply. The following criteria must be met in order to receive bulk mail rates:
1. A minimum of 200 pieces of mail for each bulk.
2. If not inserted in envelopes, the permit imprint must be on each piece of mail.
3. Each piece of mail must be identical in size.
4. A UND return address must appear on each piece.
5. The entire bulk run must be in ascending zip code order.
6. A total piece count must be attached for permit imprint mailings.
7. Mail trays and tubs are available for departmental use at Campus Postal Services.
Centralized Mail Service
Campus Postal Services provides mail and other delivery services throughout the campus. The deliver service is limited to ten or fewer items and items that weigh 70 pounds or less. Please call 777-2279 for your delivery needs.
Anyone having questions about services provided or regulations for UPS, Federal Express or USPS are encouraged to contact Campus Postal Services. Campus Postal Services is located at 115 Twamley Hall, phone number 777-2279.
Supervisor, Campus Postal Services, 11-14-02
The Transportation Department is a service unit of the Operations and Finance Division of UND. The main function of the Transportation Department is to provide motor vehicle transportation for the University. It is also responsible for vehicle repair and maintenance. The licensed vehicles which are available for use are owned and operated under the rules and regulations of the North Dakota State Fleet.
State Fleet vehicles can be used by faculty, staff, and student groups for University or State business only. Student groups must have the approval of their faculty advisor and/or the Student Activities Center (SAC) before a vehicle can be used. The Transportation Department is responsible for scheduling, dispatching, servicing, and maintaining all State Fleet vehicles. All out-of-town trips using a motor pool vehicle must be scheduled with the Transportation Office. Specific instructions for scheduling are available in the Administrative Manual.
Service vehicles are used to support the on-going, day-to-day operation of the University. Although the Transportation Department cannot furnish vehicles to satisfy all the demands on campus, they work closely with the State Fleet in order to satisfy demand. Service vehicles are assigned to departments based on the need to carry out the duties and responsibilities of the department. When not in use, service vehicles are to be stored in the Service Complex.
All State Fleet vehicles are self-insured by North Dakota State Fleet.
Office Manager, 11-18-02
The University of North Dakota campus is served by a Definity G3 digital touch-tone telephone system. All station numbers begin with the prefix 777-XXXX. The central campus operator is located in the lower level of the Carnegie building and can be reached from campus telephones by dialing "0". To call a number on campus, dial 7, then the last four digits of the telephone number. Telephone dialing instruction brochures are available at each department's main office or upon request at Telecommunications, Room 5, Carnegie.
Telecommunications is responsible for the installation and maintenance of all underground and building cable and room connections for voice, data, and video communications on the University campus. Telecommunications is also responsible for installation and maintenance of all UND-owned telephone sets and peripheral equipment for academic and administrative areas on the main campus. Malfunctions of academic and administrative telephones should be reported to your departmental Telephone Counselor, who will contact Telecommunications if needed. Each department has an assigned Telephone Counselor who has been trained to instruct users on telephone functions. Data communication malfunctions should be reported to the Information Technology Systems & Services (ITSS) Help Center .
Departments are responsible for contacting Telecommunications and ITSS for any requirements or requests that affect telephone, data, and/or video services within office and/or classroom space being remodeled or renovated. Both Telecommunications and ITSS must be included in the early planning stages to incorporate communication cabling requirements into the construction process. Any necessary paperwork to make additions or changes should be submitted by the Telephone Counselor.
UND touch-tone telephones are restricted from the direct dialing of long distance and directory assistance calls. All in-state, out-of-state, directory assistance, and operator-assisted calls must be placed using the University's long distance network. Authorization codes are to be used to complete all University business calls on the long distance network. Dialing procedures for placing all types of calls are printed in the NDUS Definity G3 Dialing Instruction brochure, and also the UND Telecommunications Administrative Dialing Instruction Card, which is provided with each authorization code assigned. Monthly cost printouts sent to departments will itemize all calls placed by each individual authorization code. Problems on the long distance networks should be reported to the department Telephone Counselor.
The University's long distance network is to be used only for conducting University business. Personal or non-University calls can be placed using a personal calling card, calling collect, or by using the pay phones which are located in most campus buildings. Pre-paid calling cards are available for sale at the Telecommunications Office. Instructions for placing personal calling card and collect calls are included in the UND Faculty and Staff Telephone Information brochure. The use of the long distance network for person or non-University calls may result in disciplinary action, termination of employment, or personal liability.
Telecommunications should be notified via memo when employees assigned an authorization code and/or calling card transfer to another department or terminate their employment with UND. To avoid billing errors or abuse, a previously used authorization code should not be assigned to a new employee. UND-issued AT&T Calling Cards are available for faculty and staff who must place international calls or business calls while traveling.
Grand Forks City and North Dakota State telephone directories are available at the reception desk in the Carnegie building. UND Student/Faculty/Staff directories are sold at the University bookstore. Telecommunications is responsible for maintaining and submitting University yellow-page advertising and departmental telephone directory listing information to all publications which may contain departmental telephone numbers. Listings are corrected once a year. Departments will be notified when listing changes are requested. However, it is suggested that departments submit changes and/or corrections via memo throughout the year as changes occur.
The University has two types of audio teleconferencing units available to faculty and staff. The units are completely portable and can be used in any classroom, meeting room, or office where there is a working analog phone jack. The University has a teleconferencing bridge which can be used to join several participants in a conference call. The number of participants in a conference call can determine the right unit to be used. The audio teleconferencing units can join three participants by using the TRANSFER/CONFERENCE feature on an analog set. A departmental digital set can join up to six participants using the conference button on the set. The teleconferencing bridge can join up to twenty-four participants. Contact Telecommunications for more information or scheduling any of the teleconferencing units.
A video conference unit is available at Telecommunications for department use to connect to another compatible video conferencing site for conducting interviews, meetings and/or training sessions. Contact Telecommunications for further information and scheduling.
Manager, Telecommunications/ITSS, 11-18-02
V-7 Credit Union
Faculty, staff, and students of the University, and its major branches and agencies, and most employees of other groups working with the University community may join the Credit Union. Membership in the Credit Union requires that you open a savings account with a minimum deposit of $5.00. A balance of $25 must be maintained to earn dividends. Dividends are computed on an annual percentage rate and compounded quarterly. Checking accounts and Instant Cash and Check cards, along with direct deposit and payroll deduction for deposits and loan payments are available for your convenience.
Members may apply for loans for new cars, used cars, home equities, motor homes, boats, computers, etc. Unsecured (signature) loans are available to qualified borrowers. The Credit Union also offers a Visa card. Notary service, American Express travelers cheques, money orders, vehicle pricing information, and many other services are available free or at a small fee to qualified members.
The University Credit Union has two convenient locations to serve their members: the main office is located in the lower level of the Memorial Union; a branch office is located at 1575 17th Avenue South in Grand Forks .
Credit Union Manager, 11-19-02
VI-8 Tickets For Intercollegiate Athletic Events
Season tickets for football, basketball and hockey (when available) are offered to University of North Dakota faculty and staff members at a reduced rate which is approved on an annual basis by the Intercollegiate Athletic Committee. Season tickets may be ordered through the athletic ticket offices which are located at the Ralph Engelstad Arena and the Hyslop Sports Center . Tickets (renewals) must be ordered prior to June 1 of each year to retain seating priority. New orders will be accepted prior to the first game of the regular season in football and basketball. Hockey seating is available on a renewal basis only, with new applications accepted from a waiting list. Registration for the waiting list is at the website: http://www.ralphenglestadarena.com/
Faculty and staff rate tickets are for personal use of the faculty and staff, members of their immediate household and bona fide guests. Resale of these tickets is strictly prohibited and will result in the loss of this benefit.
Tick office hours are 8:30 a.m. to 4:30 p.m. Monday through Friday at Ralph Engelstad Arena and 8:30 a.m. to 4:00 p.m. Monday through Friday at the Hyslop Sports Center .
Athletic Director, 11-20-02
The Facilities Department reports to the Vice President for Finance and Operations and is responsible for maintenance, building services, grounds, landscaping, special services, repairs and alterations of all University buildings. The procedure for obtaining these services is outlined as follows.
Services requiring a specific form to be submitted are as follows:
- Repairs and Delivery -- Maintenance Work Order is assigned when requested by calling 7-2591.
- Building Improvements/Alterations -- Project Request form
- Key(s) -- Key Request form
- Sign(s) -- Sign Request form
- Departmental Moves -- Departmental Move/Space Assignment Change form
- Pagers -- Pager Request form
Forms are available from departmental offices or from Facilities.
Emergencies/After Hours Requests - Any malfunctioning of equipment or building components which may cause personal injury and/or further property damage if not handled immediately, is considered an emergency. Emergency problems should be relayed to the Communication Center at 777-2591. This number is staffed 24 hours per day, 7 days a week. The Communication Specialist will need to know the exact location and the specific nature of the problem. The on-duty specialist will then relay this information to the Facilities personnel best able to resolve the problem.
Problem reports/requests may also be submitted through computer modem via the telephone device for the disabled (TDD/TYY) that is connected at the Communications Center . The telephone number for this device is 777-2796, and it is dedicated as a keyboard method of communication for those individuals not able to report trouble verbally via a conventional telephone conversation. Once again, this number is staffed 24 hours per day, 7 days a week and may be used for both emergencies or normal trouble reports by hearing or speech impaired individuals.
Other Services Provided
- Building Maintenance
- Campus Planning
- Central Warehouse
- Construction Coordination
- Custodial Services
- Energy Management
- Grounds and Landscaping
- In-House Construction
- Recycling and Solid Waste Removal
- 24 Hour Communication Center
Director, Facilities, 11-15-02
VI-10 Other Services Available
10.1 DINING SERVICES
The Dining Services Department is a part of the Finance and Operations Division of the University. The Director of Dining Services reports to the Director of Residence Services and is responsible for all food service facilities and events on the University campus. The department is comprised of three dining centers, four short-order fast food dining locations, campus catering, three convenience stores, a central bakery, and a central storage facility as well as a dietitian who assists in planning balanced meals for the UND Children's Center and senior citizen centers.
The dining centers serve meals to students living in the residence halls. The retail operations (priced a la carte) are open to students, faculty, staff, and the public. Arrangements for catered events at the Memorial Union or any other campus facility should be made with the Campus Catering manager or the Director of Dining Services. When food or beverage is to be served on campus for any type of function, it is to be handled through Dining Services. Examples of service offered are coffee hours, teas, and receptions; breakfasts, luncheons, dinners, or banquets; picnics; full service or food "to go"; and specialty foods.
Director, Dining Services, 11-14-02
All UND employees – faculty or staff (full or part time) may purchase a faculty/staff meal plan. Graduate students (GRAs, GTAs, & GSAs) are not eligible for this plan, but may sign up for one of the student meal plans.
The faculty/staff meal plan is a declining meal contract. Faculty and staff can choose from a 25 or 10 meal plan. Each time the campus ID card is swiped at the Dining Center, a meal is deducted from the balance. The meal plan continues until all meals have been used or the faculty/staff status changes. There is no limit to the number of meals used each day, and guests may use the meals also. For information call Dining Services at 701-777-3823 or visit our website www.dining.und.edu.
Director, Residence Services, 11-29-02
10.2 UNIVERSITY POLICE DEPARTMENT
The University Police Department is a bona fide police department. All officers are certified law enforcement officers for the state of North Dakota and attend classes to maintain their certification and proficiency. The University Police Department is a subdivision of the UND Finance and Operations Division. The department is responsible for providing the University community, students, faculty, and staff with a safe, secure, and orderly environment in which to live, learn, and work. The department provides all related police and community relation services and is concerned with the safety and general welfare of the University community.
Services include twenty-four hour dispatch, investigation of complaints, investigation of all traffic accidents occurring in the University's lots and on the public streets in and around University property, community service presentations, after hours and holiday openings of buildings, campus patrol, plant surveillance, crowd control and public safety services, enforcement of University parking regulations, and crisis response.
Chief of Police, 11-22-02
10.3 RAY RICHARDS GOLF COURSE
The University owns and operates the nine-hole golf course just south of the main campus. The course includes a driving range, chipping green, putting green, nine grass greens, and a pro shop. The course is open seven days a week from the middle of April through the middle of October. Classes are conducted for University credit during the summer and fall. Private or semi-private classes can be arranged on request. There are special rates for student and staff for daily green fees and season tickets. The course is open to the public.
Special Services Manager, 11-15-02
VI-11 Conflict Resolution Center
The Conflict Resolution Center helps individuals and groups deal more effectively with conflicts they are experiencing and teaches people conflict management skills and concepts.
A wide range of services is available to UND faculty, students, and staff and to the general public. The following services are available:
- Public Seminars
- Customized Training in Conflict Management, Emotional Intelligence and Diversity
- Mediation & Mediation Training
- Facilitation for Planning, Visioning and Conflict
Since the Center's establishment in 1988, it has served the UND community on all levels. It has also served government entities, public and private agencies, health care agencies, human service agencies, K-12 schools, and many others throughout the State and Region. It also presents on a national level at a variety of professional conferences. Please contact the Center for more information or visit our website at: http://conflictresolution.und.nodak.edu
Director, Conflict Resolution Center , 11-12-02