Online Medical Assistant and Electronic Health Records Course

Course Objectives

• Gain specialized skills needed to contribute to a healthcare team in an ambulatory setting
• Learn the principles and practices of ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and clinical procedures
• Receive a broad overview of the electronic health records (HER) systems
• Gain hands-on experience using real EHR software
• Summarize the HIPAA Privacy Rule and HIPAA Security Rule
• Explain the information contained in various medical records
• Discuss government and private insurances
• Identify the functions of the major body systems
• Demonstrate how to write a chief complaint and obtain a patient history
• Describe how to measure vital signs
• Discuss the importance of medical and surgical asepsis
• Summarize the basic guidelines for the administration of injections
• Identify the three methods used to perform venipuncture
• Managing patient visits, arranging follow-up care, and issuing prescriptions
• Establish the appropriate EHR for a healthcare practice
• Track of vital information such as patient allergies and medications
• Communicate with patients and report public health information
• Prepare to take and pass the NHA’s CCMA and CEHR exams

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Curriculum

Medical Terminology
Introduction to Medical Terminology
The Musculoskeletal System
The Cardiovascular System
The Lymphatic and Immune Systems
The Respiratory System
The Digestive System
The Urinary System
The Nervous System
The Special Senses, The Eyes and Ears
The Integumentary System
The Endocrine System
The Reproductive System
Diagnostic Procedures, Nuclear Medicine, Pharmacology

Certified Clinical Medical Assistant
Becoming a Medical Assistan
Managing Stress and Improving Communication
Law, Ethics, and Healthcare
Improving your Medical Office
Computers in the Ambulatory Care Setting
Telecommunications and Patient Scheduling
Enhancing the Patient Experience
Managing Medical Records
Written Communication
Working with Medical Documents
Medical Billing and Coding: An Overview
Daily Financial Practices
The Administrative Medical Assistant as Office Manager
Major Body Systems
Pathophysiology
Pharmacology
Nutrition and Special Diets
The Chief Complaint and Patient History
Recording Vital Signs
The Physical Examination
Specialty Exams and Procedures
Medical Asepsis and Infection Control
Surgical Asepsis and Sterilization Techniques
Surgical Instruments
Assisting with Minor Office Surgeries
Introduction to The Medical Laboratory
Basic Microbiology
Introduction to Phlebotomy
Basic Hematology
Electrocardiogram
Administering Noninjectable Medications
Basic Guidelines for Administration Of Injections
Diagnostic Imaging
Rehabilitation and Treatment Modalities
First Aid Techniques
Emergencies in The Medical Office

Certified Electronic Health Records Specialist
An Overview of EHR And CEHR
Steps To EHR Implementation
The EHR Framework
HIPAA Requirements And EHR Systems
The EHR And Record Content
Patient Visit Management
Problem, Medication, And Allergy Lists
Examination/Assessment Notes, Graphics, And Charts
Treatment Plans, Orders, And Results
Medication Orders and Administration
Patient Communications
Coding, Billing, And Practice Reports
Research, Registries, And Reportable Events
Personal Health Records and Continuing Care Records

There are no prerequisites to take this course.

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Instructors

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

Jennifer Della'Zanna

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns EHR own consulting firm, AnnGrant Educational Services.

Sharon L. Blackford

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a master’s degree in Organizational Management, a bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

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