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Starfish for Faculty, Staff & Advisors

UND faculty, staff and advisors can all use Starfish to make an impact on a student.

Starfish User's Manual

Click on the section headings in the table of contents to go directly to that section in the manual.

User's Manual 

Starfish Benefits

Your observations, perspectives, and advice are vital to each student's journey from start to finish. Starfish allows you to easily provide feedback to students with just a few clicks. Your concerns are made visible to academic advisors and other support staff, equipping them to assist in addressing, resolving, and closing the loop with you on student issues. You can also send kudos to students who are doing well or showing improvement.

Faculty Benefits

  • Take attendance
  • Raise course flags & kudos simply and quickly
  • Simplify scheduling student appointments
  • Use it to get a 'big picture" of the student based on what information you can see in the student's folder
  • Use it to document student meetings
  • Use it to reach out to students and document outreach efforts

You support and challenge students every day to help them realize their fullest potential. Starfish, at a glance, can show which students are in need of what kind of help. This tool allows you to have access to a holistic view of a student, including past advising activity, flags, kudos, referrals, courses, demographic data, and notes. You can refer the student to campus services and quickly close the loop by informing faculty and others who have reported concerns, that issues were addressed or resolved.

Advisors & Staff Benefits

  • Raise kudos simply and quickly
  • Simplify scheduling student appointments
  • Use it to get a 'big picture" of the student based on what information you can see in the student's folder
  • Use it to document student meetings
  • Use it to reach out to students and document outreach efforts

Getting Started

  • Access to Starfish
  • Appointment Preferences
  • Notifications
  • Sync Your Starfish & Outlook Calendars
  • Complete Your Profile
  • Direct Link - Appointments & Profile
  • Direct Link - Service

Office Hours and Appointments

  • Individual Office Hour Set-Up
  • Edit or Cancel Office Hours
  • Add an Appointment
  • Modify or Cancel an Appointment
  • Review Appointment Notes
  • Prepare for an Appointment

Cancel Office Hours

Cancel One Occurrence

Select the day from the calendar, and  hover  (don’t click) over the icon associated with the Office Hours on the desired day. 

Click the Cancel button and select, “Just this one” from the pop up Office Hours card presented.

Cancel a Series

From the Agenda view,  hover  (don’t click) over the Office Hours icon next to an office hour title.

Select Cancel from the pop up Office Hours card presented. (If the day you have selected on the calendar includes an occurrence, you will have the option to cancel “Just this one” or “The entire series”) 

Quick Reference Cards

  • Search for a Student
  • Student Folders
  • Intake Form
  • Filter by Attributes
  • Filter by Cohorts & Relationships
  • Filter by Intake Form
  • Filter by Meetings
  • Filter by Success Plans
  • Filter by Tracking Items
  • Select All Checkbox
  • Review Notes
  • Review Appointment Notes
  • Download a File
  • Upload a File

  • Add Notes
  • Review Notes
  • Take Action on an Appointment
  • Document an Appointment
  • Review Appointment Notes

  • Raise a Tracking Item
  • Clear a Tracking Item
  • Select All Checkbox

  • Send a Message
  • View a Message
  • Select All Checkbox

  • Setup/Edit Course Attendance
  • Record/Edit Course Attendance
  • Review Course Attendance
  • Review Event Attendance

Tool Tip Sheets

  • Instructors
  • Advisors
  • Staff

Training Videos

  • Locate and Log Into Starfish
  • Close the Loop and Clear Flags
  • Email Notifications for Appointments & Tracking Items
  • Faculty Features
  • Respond to a Progress Survey (Faculty)
  • Prepare for a Productive Student Meeting
  • Take Attendance (Faculty)
  • Update Your Profile
  • Update Your Office Hours

Outreach Workflow

  • Course Flags Outreach Workflow
  • Referrals Outreach Workflow

Specific Values for Filtering by Attributes

  • Filtering Instructions
  • Filter by Country
  • Filter by Majors/Minors/Certificates
  • Filter by Service Indicators

Student Behavior/Academic Integrity Concerns

  • Documenting Academic Integrity Concerns
  • Documenting Student Behavior Concerns
  • Work Flow

FAQ's

How do I change how I am emailed by Starfish?

Starfish will email you a calendar item for each appointment and a summary of flag activity for your students.  Use the Email Notifications tab of your Profile to modify details of how and when you receive these notifications. 

How do I get more detail on a student?

Click the hyperlink associated with the student’s name wherever you find it to reach the Student Folder. (E.g. in the student list, on an appointment or in a progress survey).

Where can I find information about flags raised on my students?

The Tracking tab within the Students area lists the flags (and kudos) that have been raised on your students. Use the filters provided to filter your list based on your connection to the students. You can also go into the individual Tracking tab of any Student Folder to look at details of flags raised on that student. The details of what you see are based on your relationship to the student(s) and the privileges granted to your role.

Student Academic Success & Career Engagement
McCannel Hall, Room 180
2891 2nd Ave N Stop 9063
Grand Forks, ND 58202
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