Starfish for UND Students
Starfish will help you engage and stay connected with your faculty, advisors, and other staff you are working with.
Starfish provides comprehensive tools for students to connect with the University of North Dakota resources. It gives faculty a way to track student progress throughout the semester to ensure the right people are able to intervene when needed.
Starfish Log In
Log into Starfish using your UND user-name and profile. This video will also show you other ways to locate Starfish.
Click on the three-line icon in front of Starfish in the upper left hand corner to access Starfish features.
Scheduling Appointments
WRITTEN INSTRUCTIONS
VIDEO TUTORIAL
Setting Up Your Profile
Begin by setting up your student profile. Your profile lets instructors and advisors know who you are and how to contact you. It also gives you control over how you wish to receive messages from Starfish.
1. Click on your name in the top left hand corner of your Home page and select Profile.
2. Select your preferences for status updates and appointment reminders.
3. Once you have made your desired changes to your profile, click Submit to save your updates.
INSTRUCTIONS FOR TEXTING
Dashboard
Click on your name in the top left hand corner of your Home page and select Dashboard.
Your Dashboard displays Upcoming appointments and date-based tasks on the left to help you plan your week.
The right hand column of your Dashboard highlights items that require your attention and may include alerts related to your class work, recommended referrals to campus support offices to help you succeed, and Kudos from your instructors.
Messages
Click on your name in the top left hand corner of your Home page and select Messages.
Click on any message in the list to display the full contents of that message. These messages were also sent to your UND email and to any alternate address you added to your profile.
Dashboards & Messages Training Video
Student Success Network
Click on your name in the top left hand corner of your Home page and select My Success Network.
Your network displays the people and offices that are available to help you succeed. Here you can find key contact information as well as links to web sites and online appointment scheduling, if it has been enabled by the individual.
Your Connections
The Your Connections channel lists your advisor(s) and instructors.
Services
You can browse a broader list of available services within Your Services and Show Other Services, right below Your Connections. If a service includes a waiting room for walk-in appointments, you can click the “Waiting Room” link to find out how many students are currently in line.
Success Network Training Video
Customized Plans
Click on your name in the top left hand corner of your Home page and select Plans. The Plans tab will display any customized plans created for you by your advisor or other support staff. Click the View Details button associated with a plan to display a printable version of the plan.
Courses
Click on your name in the top left hand corner of your Home page and select Courses to display information about the courses you are enrolled in, including contact information for your instructors.
Click the icon in the upper right hand corner next to any of your courses. This will bring up the Request Help form. Select the Type of help needed from the drop down menu and give specific Details on how staff can assist. Click the Submit button to submit your request.
Request Help
Click on your name in the top left hand corner of your Home page and select Request Help to request help from a variety of offices around campus. Select the Type of help needed from the drop down menu. Give specific Details on how staff can assist and click the Submit button to submit your request.
History
Click on your name in the top left hand corner of your Home page and select History. This tab displays all prior calendar items, course items, and notifications.
Resources
Twice during the semester, instructors have the opportunity to alert you about any concerns they have about your course performance:
- Early Alert (between the 3rd & 4th week)
- Midterm Deficiency (between the 7th & 8th week)
If flagged with a concern, you will receive an email identifying the concern and providing resources to assist you:
Frequently Asked Questions
Appointments
What if I can’t see a link to schedule an appointment?
Contact the office or individual directly. The Schedule Appointment link will only be visible for individuals who have set up online appointment scheduling.
When I try to schedule an appointment, I can’t select a reason.
Appointments are only available to students who are in a specific relationship with individuals. If you can’t select a reason, it’s because you are not in the right relationship with the individual for that appointment. In most cases, this will be because the appointment is only available to students who are assigned to that particular academic adviser. In these cases, the appointment should not even be visible to you, and we have reported the bug to Starfish.
How do I know that my appointment has been confirmed?
You will be able to view the appointment on your Dashboard and you will receive an email notification to your UND email.
What if I don't see any available dates and times when scheduling an appointment?
You may have to search further out for additional dates and times.
What if someone doesn't have the 'Schedule' option?
Not all individuals are using Starfish to schedule appointments.
Other Starfish Student Questions
What if I don’t see anyone listed in My Success Network?
Your advisor or instructors might not be assigned yet. Check back later or contact your college advising office for additional assistance.
What if I receive a flag but don't know how to resolve it?
Contact the person who raised the flag. Also connect with other individuals in your My Success Network.