Zoom Getting Started

Accessing/Sign in to Zoom

To have the best experience when using Zoom for UND classes and meetings you will need to sign in to your UND Zoom pro account using the Sign in with SSO option. Using the Google, Facebook or email option will give you access to a free basic Zoom account that is not associated with UND. Using these sign in options when participating in UND classes or meetings may cause issues.

Please see the Install and Get Started with Zoom for instructions.

All accounts are automatically created as a pro license, in UND's enterprise license. Sign in to Zoom to create your account.

Go to UND.zoom.us
Click Sign In
On the NDUS Sign In page, enter your NDUS.Identifier username and passcode (same as used for Blackboard and Campus Connection)
Click Sign In

Accessing a Zoom Class Session (Students)

Your instructor will post a link to your Zoom session in your Blackboard course or share the link by email prior to your first class session, if Zoom is being used.
Please contact your instructor if you do not know the URL for your class.

You can also watch the Zoom Login & Desktop Client video for additional information.

Setting up a Zoom Session in Blackboard-For Faculty

You can add a link directly from your Blackboard course menu to the Zoom meeting for that class, making it quick and easy for students to join with one click. Embedding the link directly in Backboard helps keep all of your course-relevant materials in one place, so students don't need to search through their email for the Zoom link - they can join directly from the course menu. There are two options when setting this up: you can create a new link that goes to a new meeting, or create a new link to an existing meeting (if you already have one set up).

For more information and set up instructions, please see the Set up a Zoom Session in Blackboard knowledge article.

Request Cloud Recording (Faculty/Staff only)

All Zoom accounts automatically have the option for creating Local Recordings. See Meeting Host Tutorials below for details.
If you will be using Zoom for a course and would like to use cloud storage for your recordings, please complete a Cloud Recording Request Form. Note: Users only need to submit a request for cloud recording once per semester, regardless of how many courses they intend to use Zoom with.
Due to a limited amount of cloud storage, cloud recordings will be deleted at the end of the academic year. A notice will be sent prior to any recordings being removed. A request form must be completed each semester in order to use cloud storage.

System Requirements and Test Meeting

To use Zoom you will need an Internet connection, a microphone, a camera, speakers and a supported device. View System Requirements
Join a Test Meeting to make sure your equipment is working properly.

Meeting Security

There are measures that can be taken to increase the security of your Zoom sessions and reduce the chance of unwanted attendees. We recommend using as many of the options as you reasonably can without impacting your meeting operations. If you are discussing any sensitive or confidential information in your meetings, these measures become that much more important.

For details about security options, please see the Zoom Security Best Practices knowledge article.

Zoom Classroom Management and Best Practices

There are many ways that faculty can help prepare students to be successful in a virtual learning environment. The Zoom Classroom Management and Best Practices page includes tips for preparing for virtual class sessions and best practices for classroom management and security when using Zoom.

Zoom Health Licensing (HIPAA Compliant)

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines. These settings already exist within Zoom, Zoom Health just ensures that they are always on for all created sessions. Such features include the removal of cloud recording access, and enhanced end-to-end encryption settings. Any user who schedules meetings on your behalf will also be required to have the Zoom Health License in order for the scheduling function to continue to operate as normal.

See the Zoom Health License (HIPAA Compliant) knowledge article for more information.

Hot Keys and Keyboard Shortcuts

There are keyboard shortcuts that allow you to navigate the Zoom settings without using your mouse. They are listed in this article and also available in your Zoom desktop client settings, under Keyboard Shortcuts.

See the Hot keys and keyboard shortcuts help article for more information.

Training and Tutorials

Zoom has a wide variety of training resources including video tutorials and live training sessions.

Getting Started Tutorials

Meeting Host Tutorials

Set up a Zoom Session in Blackboard (Recommended)
- This method is recommended for creating a Zoom virtual room/session that is linked to a Blackboard course using the Zoom integration with Blackboard.
- Note: Do not adjust the Time or Topic for your meeting if you created it through Blackboard. This could cause the link to your meeting within Blackboard to break.
- It is strongly recommended that you set a passcode for your session to secure your session.
Schedule a Recurring Class Session or Meeting
- Note: Select "No Fixed Time" for the meeting Recurrence when creating a class/meeting link that will be used throughout the semester.
- Security: It is strongly recommended that you set a passcode for your meeting. The passcode will be included in the Join URL or you can share it separately with participants.
- Copy the Join URL and add it to your Blackboard course for students.
Using Meeting Host Controls
Getting Started with Breakout Rooms
Recording - There are currently two options for recording in Zoom: Cloud or Local Recording.
- Creating a Cloud Recording- Instructors who submit a Zoom Cloud Storage Request are able to use Cloud Recording. The amount of time that cloud recordings remain on the system may be reduced due to storage limitations and increased usage. Zoom cloud recordings are meant to be temporary (current semester or less) and YuJa or OneDrive should be used for longer term storage. Notifications will be sent prior to removal of Zoom cloud recordings.
- Creating a Local Recording - All Zoom accounts automatically have the option for creating Local Recordings. Local recordings can be moved to YuJa and shared with participants as needed. Due to file size, local recordings should not be uploaded to Blackboard as a file.
Virtual Backgrounds - The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. UND Marketing and Communications has created some UND Themed Zoom Backgrounds for faculty, staff, and students to utilize during meets and synchronous class sessions.

Register for a Live Training Webinar

Zoom offers recurring live webinars lasting 60 minutes in length

Attend a Workshop

TTaDA offers a variety of professional development workshops and events for faculty and staff focused around four competency areas: Personal & Professional Development, Policy & Procedure, Software & Technology and Teaching & Learning. Check out the Upcoming Sessions for available session dates and times.

We also offer workshops and specialized training to departments on a variety of topics. Please contact us for more information or to schedule a session.

Instructional Design Consult

A team of Instructional Designers are available to provide assistance to instructors, administrators and staff. Whether you need to develop a full course or program, review and revise an existing course, or flip all or part of your course, Instructional Designers are here to help. We provide instructional design assistance for fully online, flipped, hybrid, blended and traditional face-to-face courses. If instructors have any questions or concerns about a course, we are available in person, over the phone, by email, or through web-conferencing tools.

Request a Consultation

UND Tech Support

UND Tech Support provides support to students, faculty and staff to provide technology tools for success in and outside of the classroom.

Frequently Asked Questions

The following are answers to some of the most common questions or problems users come across.

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