Campus Housing Internet
Free internet services are available to all students living on campus.
All residence halls use Apogee Resnet wirless internet.
How to Connect to Apogee ResNet
- If your device already has connectivity: Go to UND.apogee.us to sign in. Connect to "MyResnet Start Here."
- If your device does not have any connectivity, like your PC or MAC: When connecting for the first time, go to your wireless settings and connect to "MyResNet Start Here." This will automatically take you to the Apogee Portal where you can sign in.
- Sign in using your NDUS credentials and complete your profile. Once your account has been created, you will see a pop-up with your password. Copy the password and close the pop-up. Please change your wi-fi password to something unique that you will remember by selecting "Show Wi-fi Password" under the Add Devices tab. You will use this password to connect your devices to the network.
- Connect your devices to the network:
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- Navigate to the wireless settings on each device.
- Connect to "MyResNet-5G." (Always use 5G; however, you can connect to "MyResNet2G" if your device is not 5G compatible.)
- Enter your wi-fi password when prompted to connect. Each student can connect up to 10 devices at a time.
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Helpful Tips
- Connect to "MyResnet-5G" for the fastest WiFi connection. This should be your default setting.
- Forget the "MyResnet Start Here" network once you have created your account.
Support
For ResNet wired or wireless technical support, students can contact Apogee 24/7 via phone, chat, or email:
- Phone (preferred): 866.526.9251
- Live Chat: can be accessed through your Apogee portal
- Email: support@apogee.us
For technical support not related to your ResNet wired or wireless connections, please contact UIT.
About Apogee ResNet
Apogee ResNet provides the following benefits to our residence hall community:
- Network Speeds: Students will have speeds of 100mb download and 25mb upload with support for up to 10 simultaneous devices per student.
- Personal Area Networks: A Personal Area Network (PAN) allows each of a user's devices (Alexa, Google Mini, wireless printers, and smart lightbulbs, to name a few) to be able to "see" and communicate directly with each other on the network for that "in home" experience.
- Easy PSK (Pre-shared Key): Each student will have their own personal password to connect their devices to the network.
- Single Sign-On: Students will use their UND credentials (login/password) to access the portal and manage their account.
- Next Gen Wi-Fi: Students will have access to the latest wireless technology as equipment is upgraded to provide Wi-Fi 6 capabilities.
Cable Internet service is provided in the university apartments by Midco through UND Housing & Residence Life.
Basic Cable service and MidcoNet Xstream are included with rent for all apartment residents. Additional upgrade services are available by contacting Midco at 1.800.888.1300.
Troubleshooting Tips
- Turn off your computer
- Unplug the modem from the electrical wall outlet
- Wait 15 seconds and plug the modem back into the electrical wall outlet
- Restart your computer
- Open your Internet browser and visit Midco.com to test your connection
For troubleshooting and assistance with your connection, please call Midco at 1-800-888-1300.
Midcontinent Services Information
- Call: 1-800-888-1300 Press 5, then 1234
- Online: Midco.com
- Visit: 3251 32nd Ave South, Suite F, Grand Forks, ND 58201
Resources
Virginia Rose (3725 University Ave) has multiple network jacks in each apartment. These are no longer active as all Internet service in this building is now provided by Midco.
Campus Computer Labs
UIT maintains labs for students to use at the below locations. For labs in a locked location, a key may be checked out at the corresponding service center. To use the lab machines, please login with your NDUS.Identifier.
Wilkerson
- 6 PCs
- 1 Scanner
University Place
- 2 PCs
Printing
Printing is available at every lab. For labs that do not include a printer, the default printer on the lab computers will print directly to uPrint.