Enroll Anytime Exams

ProctorU Live+

ProctorU Live+

Certain time periods may not be available for scheduling when ProctorU experiences extremely high volumes of testing. Please schedule your exam appointment as far in advance as possible.  

ProctorU Live+ is a live online proctoring service that allows students to take exams from anywhere using a webcam and Internet connection, while being supervised by a remote ProctorU proctor. Review your course syllabus or Blackboard site for more information.

Please note: UND has not transitioned to the ProctorU Guardian browser yet.  Some Blackboard and ProctorU screens may include text or instructions about the Guardian browser.  Please disregard any references to the Guardian browser and follow the instructions below instead.

ProctorU Login

ProctorU Live+ Exam Steps

1. Create your ProctorU Account
2. Download Chrome or Firefox web browser.
   • Do NOT use the Guardian browser.
   • Microsoft Edge and Safari are not supported.
3. Download the ProctorU Extension: Chrome or Firefox.
   • Check to make sure you do not have other proctoring extensions installed/enabled.
   • If you use Firefox and the ProctorU extension is disabled, please remove and reinstall the extension. 
4. Review System Requirements
5. Run the automated system check.
6. Schedule your Exam as early as possible. If you do not see your exam listed, check to see if your exam requires ProctorU Live or ProctorU Auto with Review. Only the ProctorU Live exams require scheduling. If your exam uses ProctorU Auto, follow the instructions in the ProctorU Auto section of this page.
7. Sign into ProctorU when it is time for your appointment. Exams will be accessed through Blackboard and ProctorU will input the exam password.  

Exam Day: What to Expect

Review the steps and watch the video for Higher Education:  What to Expect During Your Remote Proctored Exam.

ProctorU Help

1.855.772.8678
ProctorU Help Center
ProctorU Exam Readiness Guide

Additional Information for Math Course Exams

With the exception of MATH 208, the Self-Paced Enroll Anytime Math courses follow these additional exam instructions. 

All exams are online and proctored by ProctorU Live+. Most courses allow students to use scratch paper. Students must print several pages of the Written Work Template before the exam, which is posted in the Blackboard course. The exams are split into two parts:

• The first part contains the exam questions and has multiple-choice answers. This part is worth a smaller number of points.
• The majority of exam points come from your supporting written work, which should be completed on the Written Work Template pages printed before taking the exam. The written work must be submitted within 10 minutes of completing the multiple-choice portion.

Students need to follow these steps to take the exam and submit their supporting written work:

1. Log into the ProctorU portal and connect to a proctor at your scheduled appointment time. Once connected, click on the exam link in your course.
2. Before you begin the test, hold up your blank/pre-printed template sheets to the camera (front and back) to show that they are blank.
3. The ProctorU proctor will enter the password. Click start to begin the test. The timer will begin and the test cannot be paused or stopped.
4. Write out the problem and your work for each problem.
5. Make sure your writing is legible and coherent. If you do not use the provided template, make sure to mark each problem clearly. This is NOT scratch work.
6. At the end of the exam, hold up the written work to the camera so that each page is visible in the recording. This must be done before you disconnect from the proctor. DO NOT tear up your written work yet. 
7. Once you have finished the Questions portion of the test, click the Submit button at the bottom of the page.
   
   The next steps should be completed before disconnecting your ProctorU session. If the proctor disconnects, you must still continue with the following steps.
   
   
8. Scan or take a picture of your written work. Save it as a single PDF.
9. Click on the L# Exam # - Written Work link, posted directly below the exam link, and submit the PDF file of your written work. You must submit a single PDF file with all your pages in the correct orientation.
10. Once submitted destroy the papers, the scratch paper, and any other exam work from both your computer and your phone.

Your written work must be submitted within 10 minutes of completing your Blackboard test. If you do not submit the written work within 10 minutes, you might not get full points on the test even if you scored 100% on the Blackboard exam.

If you followed all the procedures and tested your equipment prior to the test and experience any technical issues during your test, you must contact the instructor by email immediately to explain your situation. Failure to comply with these instructions may result in a grade of zero on the test.

ProctorU Auto

ProctorU Auto with Review

With the proctoring method ProctorU Auto with Review, a live proctor is not present and you do not need to schedule an appointment. The session begins with an automated identity verification process and your audio/video and screen are recorded throughout the exam. The exam recording is then reviewed by a professional ProctorU proctor and instructors are notified of any potential exam integrity issues.

You do not schedule Auto with Review exams. After following the steps below, you will go directly to your exam in Blackboard and begin when you are ready.

Please note: UND has not transitioned to the ProctorU Guardian browser yet.  Some Blackboard and ProctorU screens may include text or instructions about the Guardian browser.  Please disregard any references to the Guardian browser and follow the instructions below instead.

Prepare for the Exam

1. Review System Requirements.
2. Download Chrome or Firefox web browser, if needed.
   • Do NOT use the Guardian browser.
   • Microsoft Edge and Safari are not supported.
   • All language courses must use Firefox for exams.
3. Download the ProctorU Extension for your browser: Chrome Extension or Firefox Extension.
   • Check to make sure you do not have other proctoring extensions installed/enabled.
   • If you use Firefox and the ProctorU extension is disabled, please remove and reinstall the extension. 
4. Access UND's ProctorU Single Sign-on page to create your account (new users) or sign in (existing users). On the UND Sign in screen, use your same username and password that you use for Blackboard and click Sign in.
   
   • New Users: Once signed in, you will be prompted to fill in your address, phone number, and details to create your account. Do not change the email address that prefills for your account.
   • Existing Users: If you are already signed into Blackboard or another UND system, you will be passed through to ProctorU.
5. Run the automated system check.

Take Your Exam

Take your exam when it’s convenient for you - no scheduling needed.

1. Log in to the ProctorU Single Sign-on page using the browser where you installed the ProctorU extension. If you are in a language course, you must use Firefox. Leave this tab open.
2. Open a new tab and sign in to Blackboard. You must go to blackboard.UND.edu. If you use any other address for Blackboard you will not be able to take your exam.
3. Navigate to your Blackboard course and click on the exam link, then click Begin. The system should automatically add the password and the ProctorU Welcome screen should open.
4. From the ProctorU Welcome screen, begin the process of verifying your identity and setting up your equipment. Note: Mac Catalina users may need to make these security setting adjustments in Chrome in order to proceed. Pop-ups blockers must be disabled. If asked to allow ProctorU access, click "Allow". 

Troubleshooting Tips

If you are prompted for an exam password and the ProctorU Welcome screen does not appear, please try the following:

• • Leave the Blackboard tab open and click on the ProctorU tab. Reload the ProctorU page using the reload button in the top left corner of the browser (or right-click on the page and select Reload).  Go back to the Blackboard tab and reload that page as well. This should take you back to the initial Blackboard course landing page.  Navigate to the exam link and then click Begin.  You should now see the ProctorU setup page. 
  • Mac Catalina users may need to make these security setting adjustments in Chrome in order to proceed. Pop-ups blockers must be disabled. If asked to allow ProctorU access, click "Allow". 
  • Try clearing browser cache/cookies and repeating the steps above.
  • Make sure you are using a browser with the ProctorU extension installed and running and that you are signed in correctly.
  • Check to make sure you do not have other proctoring extensions installed/enabled. 
  • For additional assistance, please use the link on the left to contact ProctorU support and notify them that you are taking a UND Auto with Review exam.

Once the exam is completed and graded, you may view your score and feedback (when applicable) by going to My Grades in your Blackboard course.

Tips for Taking an Exam

• Make sure you are using a browser with the ProctorU extension installed and running.
• Log in to Blackboard using the address blackboard.und.edu. Do not use blackboard.ndus.edu, as this is not a supported domain.
• Use the steps above to make sure you are signed into ProctorU.
• Once signed into ProctorU, navigate to your exam in Blackboard and click on the exam link to get started and click Begin. Pop-ups blockers must be disabled.  If asked to allow ProctorU access, click "Allow".
• You should then see the ProctorU Welcome screen and begin the process of verifying your identity and testing your equipment. Note: Mac Catalina users may need to make these security setting adjustments in Chrome in order to proceed.
• If you are prompted for an exam password, please contact ProctorU support and notify them that you are taking a UND Auto with Review exam.

YuJa and LockDown Browser

Some SPEA courses utilize YuJa Proctoring with Respondus LockDown Browser.

YuJa Exam Proctoring

YuJa Exam Proctoring uses screen capture and webcam recording to ensure the security of student exams taken from remote locations. YuJa's Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder, which will avoid distribution of the exam recording by the student. It is also compatible with Mac and Windows. 

Respondus LockDown Browser

Respondus LockDown Browser is a secure custom web browser that locks down the testing environment within Blackboard; test-takers are unable to print, copy, go to another URL, or access other applications. Instructors may opt to add exceptions (e.g., allow printing or access to a certain web page). When an assessment is started, students are locked into it until they submit for grading. It's compatible with Mac and Windows.

If you are required to use LockDown Browser concurrently with YuJa Proctoring for your exam, please follow instructions for using Respondus LockDown Browser with YuJa Proctoring. Be sure to complete the preparation steps in those instructions before you attempt the exam. The article also walks through the steps you will take once you are ready to complete the test. 

If you encounter technical problems while taking the exam, please contact UND Tech Support.