Operations Management Online Course

This course introduces managerial issues and problems arising in the operations function of both service and manufacturing-oriented organizations.

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About the Operations Management Online Course

Operations Management focuses on managing the transformation of materials, labor, capital and other “inputs” into goods and services.  This introductory course is intended to develop an understanding of and an appreciation for many of the concepts, principles, and techniques used in managing transformation processes which are inherent in all organizations.  Both qualitative and quantitative concepts and methods will be encountered in this course. Course objectives include:

• Students will be able to define and describe (in some detail) the characteristics of the operations function in organizations: e.g., service and manufacturing oriented organizations - and in for profit and not-for-profit organizations also.
• Students will be able to identify and describe relevant details associated with typical decision situations faced by operations managers.
• Students demonstrate the ability to correctly apply quantitative and qualitative ‘tools’ and ‘methods’ of analysis, to facilitate effective decision-making in the operations management organizational function. In particular, this course will emphasize the use of quantitative analyses using Excel spreadsheets.  (Note, effective decision-making includes not only the correct use of the tools and methods, but the correct interpretation of the ‘answers’ developed using these tools and methods.)

Students have 3 to 9 months to complete this course from the time of enrollment. You may work at your own pace and complete lessons on your own schedule, submitting up to three items per week for grading. 

This course contains 18 lessons including a final exam which is proctored by ProctorU Live+. Each lesson contains lesson objectives and a to-do list, required reading, videos and other supporting material, and at least one assessment. You will work on a combination of quizzes, spreadsheet based assignments, and a final exam. Lesson topics include:

• Forecasting for Operational Decision-making
• Production Scheduling
• Project Management
• Independent Demand Inventory Management
• Dependent Demand Inventory Management (Materials Requirements Planning)
• Lean Systems and Just in Time (JIT)
• Aggregate Production Planning
• Linear Programming
• Production Processes and Technologies
• Supply Chain Management
• Facility Layout and Queuing (analysis of waiting lines)
• Capacity and Facility Location
• Quality Control
• Quality Management
• Product and Service Design
• Operations Strategy

Required Textbook

Schroder, R. & Goldstein, S. (2021). Operations Management in the Supply Chain: Decisions and Cases 8th Edition. McGraw-Hill Education.

Softcover textbook: ISBN 13 9781260368109

How will the course appear on my transcript?

You may enroll at any time and have up to 9 months to complete this online course. The credits earned will be recorded on your UND transcript based on the date you registered for the course. It will appear on your transcript in the same way as a course taken during a regular semester. There is no indication that the course was taken online or that you completed it at your own pace. 

Why Take Online Classes at UND?

Here are a few reasons why you should take an online enroll anytime course at UND:

• Great customer service – Our registration team is ready to answer questions quickly so you can focus on your coursework.
• Affordable – UND's enroll anytime courses are priced at North Dakota's affordable, in-state tuition rate.
• Accredited – UND is accredited by the Higher Learning Commission.
• Easily transfer credits – Transferring credits is always at the discretion of the institution to which the credits are being transferred. In general, credits from schools/universities that are regionally accredited by the Higher Learning Commission transfer to other regionally accredited institutions. UND's online courses appear on your UND transcript in the same way as other courses.

Flexible 100% Online Course

You'll take this online course at your own pace. Some students thrive in this environment, while other students may struggle with setting their own deadlines. If you have successfully taken an independent study or correspondence course previously, UND’s enroll anytime courses may be right for you. Still not sure? Take our online quiz to help determine if online enroll anytime courses are right for you.

Course information including tuition, technology requirements, textbooks, lessons and exams is subject to change without notice.