Dining Student Handbook

Expectations

UND Dining Services has a Student Handbook that is reviewed yearly. It is important to look over this handbook, understand the expectations, and have it handy if needed for reference.

Learning Outcomes

Dining Services Student Employee Learning Outcomes

1. Customer Service Skills: Develop exceptional service skills that extend beyond basic customer service, emphasizing a positive attitude, meticulous attention to detail, and the ability to work cohesively with a diverse team.
2. .Teamwork and Collaboration: Working in a fast-paced and diverse environment requires a coachable mindset, effective communication, the ability to remain calm under pressure, and strong cooperation with colleagues.
3. Time Management: Balance work responsibilities with academic commitments helps students develop strong time management skills.
4. Problem Solving: Handling unexpected situations and quickly finding solutions are crucial skills developed in this role. Critical thinking, strategic thinking, and taking initiative are essential for this position.
5. Work Ethic: Develop a strong work ethic through punctuality, reliability, taking initiative, and dedication to the job.
6. Interpersonal Skills: Enhance communication skills and the ability to work with a diverse group of people. Active listening, as well as verbal and nonverbal communication, are crucial to providing the best overall experience

Dining Student Handbook

2024-2025 Student Handbook