Frequently Asked Questions
Learn some of the most asked questions.
Find out what to do if there are technical issues with the Housing Application.
I am having trouble accessing Campus Connection because I forgot my login information or I have not claimed my account. Who can help?
Contact UND UIT at 701.777.6305.
When I try to apply for housing it tells me there are no applications available at this time. What does this mean?
The housing application is only available to students who have been admitted to UND. If you have questions regarding your admission status please contact one of the following:
Whenever I try to apply for housing I receive an error message, what can I try?
Sometimes errors can be caused by the browser type you are using. First, clear your browser cache. Instructions to complete this can be found at Tech Support. A second step might be to try a different computer or different web browser. If you are still having trouble please contact the Housing Office.
What if I haven't matched with a roommate?
Matching with a roommate is not required. If you have not found a roommate, you will assign yourself to a room during your allotted time. You will place yourself into an empty room or select a space in a room with another person who also did not have a roommate prior to room selection. Students who have an open space in their room after the completion of each Room Change Process, will be consolidated with other students in the same situation.
Which halls have suites and which have common area bathrooms?
Suite style halls include Squires, Walsh, and West Halls. Community style bathrooms are found in Bek, Fulton, Johnstone, and Smith. Swanson Hall has private bathrooms within each room. University Place is apartment style living with two bathrooms per apartment. 560 Carleton Court is apartment style living with one bathroom per apartment.
What if I can’t select one of my room choice preferences?
The most likely reason for not seeing any rooms in the hall you are looking for is that they have already been claimed for assignment. However, if you are in a roommate group it may mean that there are not any open spaces for the size of your group. You can try removing members from your roommate group and then try searching for a room again.
What happens if my roommate group is not fully matched?
If your roommate group is not fully matched, you will not be able to select a room. If you would like to select a room, you will want to remove any roommates from your group that have not matched or contact them to log in and accept your request. After completing one of these you will then be able to select a room.
How do I sign up for a single room?
There are a limited number of single rooms available. Single rooms will not be available for room selection. Students interested in a single room should pick a room space during room selection and then place themselves on the single room waiting list by completing the Single Room Request Form (Fall 2022) in Housing Self Service. It is not guaranteed that students who complete the request form will be assigned a single room. Single rooms will be offered only if space is available after July 6.
Two types of single rooms may be available for the upcoming year. Single rooms are specific rooms throughout select buildings that are designed to accommodate one individual, and there is only one set of furniture per room.
- Designed Small Single Rooms: Typically, the square footage of the room is reduced.
- Design Large Single Rooms: Typically, the square footage of the room is larger than the small single, and about the same size as a double room.