ND Quality Assurance
The goal of the child welfare system is to promote, safeguard, and protect the overall well-being of the children, to intervene on behalf of the abused and neglected children, and to work with children and families to ensure that every child has a permanent, safe, and nurturing environment in which to achieve their maximum potential. North Dakota Children and Family Services (CFS) employ the Quality Assurance (QA) unit to complete case reviews as one tool to ensure child welfare services achieve these outcomes and to support the state's ongoing quality improvement efforts. The information from the reviews is used to identify how the state's child welfare system is functioning, not about any one individual worker or agency.
Round 4 Children & Family Service Reviews (CFSR)
Great news!! All of the cases for our first-ever state-led CFSR Case Review have been secured and reviewed! Sixty-five cases (40 FC & 25 IH) were reviewed between October 2024 – March 2025. We are most grateful for the participation and collaboration between the QA unit and agencies, families, and youth to make this possible. Stay tuned for information on future reviews. The QA unit may be in touch with your agency to conduct some sample “item only” reviews so that we are better able to determine future reviews. Thank you!
This page contains information for agencies participating in a CFSR Case Review to prepare for the review and know what to expect when the case is actually reviewed.
R4 CFSR Q2 Highlights
- 25 in-home cases & 2 foster care cases will be reviewed as a result of foster care case eliminations that occurred in R4 Q1.
- Q2 CFSR Case Review ends: 3.31.25
- R4 CFSR Q2 Schedule Details & Case File Upload Due Dates
- QA Connections Newsletter
Case Sampling Outreach
The case sampling outreach begins on Monday, December 16th, 2024. Please review the Statewide Message to the Field (PDF) posted below for further details.
Reference Documents
- Foster Care Case File Checklist
- In-Home Case File Checklist
- Genogram Resource
- Key Case Participant Interview Guide
- Glossary Reference **New 02.24**
Case Preparation Documents
*Most Case Preparation Documents are encouraged, but not required.
- CPS Case Narrative-SFN 993
- Foster Care Case Narrative-SFN 995 11.23
- Foster Care Supervisory Questionnaire-SFN 997
- In Home Services Case Narrative-SFN 996
- In Home Supervisory Questionnaire-SFN 998
- Adoption Summary-SFN 992 **Required for Applicable Cases** 11.23
Other Helpful Documents
QA Case Review – Flier for ND Foster Care Providers, Unlicensed Caregivers, and Adoptive Parents
QA Case Review-Flier for Child Welfare Workers
2024 QA Case Reviews (January – September) UPDATED 10.24
Any Quality Assurance questions should be directed to the North Dakota Children and Family Services Quality Assurance Unit by email to: dhscfsqateam@nd.gov