ND Quality Assurance
June-September 2020 QA Case Review
The Quality Assurance Unit of the Children and Family Services Division will be conducting another round of QA Case File Reviews during June – September 2020. During this review event, a minimum of 33 cases (20 Foster Care and 13 In-Home Services) will be reviewed. This page contains information for agencies having a case reviewed to learn how to prepare for the case review and what to expect when the case is actually reviewed. These QA Case File Reviews are conducted to support the state’s ongoing quality improvement efforts and to support the state’s PIP Measurement Plan pursuant to the Federal Child and Family Services Review.
QA Case Review Agency Introduction Video
Leanne Miller, QA Manager, hosts a recorded overview of what to expect in this next round of case reviews. In this video, she will go over highlights of the case review instrument, the forms needed to accompany the case file when preparing a case for review, information on how the case file should be made available to the review team, and questions workers having their case reviewed might expect during their case review. Information is also shared about the Preliminary Results Meeting (PRM) and contact information is included. You may skip through sections of the video or replay portion of the video as your needs dictate. (Recorded 5.28.20)
Documents referenced in the video are available below:
Agency Orientation Power Point Slide Presentation
QA Case File Review Schedule for June – September 2020
Children and Family Services Division-QA Case Review Overview
Case Preparation Documents
- CPS Case Narrative
- Foster Care Case Narrative
- In Home Services Case Narrative
- Genogram Resource
- Adoption Summary
- Supervisor Case Preparation Questionnaire