FAQs

How do I use my education benefits at UND?

Am I eligible for in-state tuition? How do I apply?

How do I apply for tuition assistance through the military?

How do I get a copy of my Certificate of Eligibility?

Does the GI Bill pay for flight fees?

How do I contact the VA?

How do I change my Direct Deposit information?

How do I verify my enrollment?

What is the status of my GI Bill benefits?

Why haven't my tuition and fees been paid? Will I get a late fee?

What if I drop a class?

How do I withdraw from all of my class(es) at UND since I am using my GI Bill?

How do Enroll Anytime courses work?

How do I take a collaborative course(s)? How do I take a course(s) at another school to count towards my UND degree?

How do I use my education benefits at UND?

View the New Student Veteran Checklist to learn how to use your education benefits at UND.

Am I eligible for in-state tuition? How do I apply?

Students that are not using VA Funding to pay for school, may still be eligible for the in-state tuition rate. To apply, simply complete the North Dakota Residency Tuition Application and submit the required supporting documents.

How do I apply for tuition assistance through the military?

Apply online for tuition assistance through the military.

How do I get a copy of my Certificate of Eligibility?

Students can request an updated Certificate of Eligibility by logging onto the VONAPP (Veterans Online Application) account or by calling the VA at 888-442-4551.

The Certificate of Eligibility indicates the months and days of remaining benefits that you have available. The VA sends these certificates to you automatically, for each semester that you are enrolled.

Does the GI Bill pay for flight fees?

Visit fly.UND.edu and select "Cost" for the School of Aerospace Sciences Program Costs and Individual Flight Costs.

How do I contact the VA?

The phone number for the VA Regional Office is 888.442.4551.

How do I change my Direct Deposit information?

Students can change their direct deposit account information by contacting the VA Regional Office at 888.442.4551.

How do I verify my enrollment?

Chapter 1606, 1607 and 30 must verify their enrollment at the end of each month by calling 877.823.2378.

Chapter 33 students do not need to verify their enrollment.

What is the status of my GI Bill benefits?

When students have completed UND's Certification Application and received the confirmation email, the semester certification will be processed. Once UND certifies those courses, it may take six-eight weeks for the VA to make a payment.

Why haven't my tuition and fees been paid? Will I get a late fee?

The payment for tuition and fees can be delayed for a number of reasons. Students that are using VA funding will not be charged a late fee.

Students that are using VA funding will have a hold on their account and will receive messages but will not be charged a late fee. UND will wait for the VA to pay the general tuition and fees for students that are using that funding source.

What if I drop a class?

Students must notify Veteran & Nontraditional Student Services when any changes are made to their schedule. This can be done via email and needs to include the student's name, student's ID number, chapter of benefits, and the course that was changed (eg. Dropped HIST 101).

Any schedule changes MAY impact your VA payment.

How do I withdraw from all of my class(es) at UND since I am using my GI Bill?

Complete the Cancellation/Withdrawal form with the Registrar's Office. Students also need to contact Veteran & Nontraditional Student Services so the VA funding can be adjusted.

How do Enroll Anytime courses work?

Enroll anytime courses may be taken for college credits that are applied towards a degree. These courses can be taken and be paid with the Chapter 33 GI Bill. Students are not able to use Federal Tuition Assistance to pay for Enroll Anytime courses. The dates of payment are for the enrollment dates, students have 9 months to complete the course. The payment will be less as the term is spread out over 9 months.

To register for an Enroll Anytime course, follow the instructions listed here). Students can view these courses by visiting the website.

How do I take a collaborative course(s)? How do I take a course(s) at another school to count towards my UND degree?

Students can take courses at another school and have them transferred to UND. One option is through collaborative courses. These type of courses are billed through UND, more information can be found through the Registrar's Office.

A second option is to use a Parent School Letter. These courses are billed through a different school and must be transferred to UND.

To use your education benefits for either type of courses, follow the instructions listed here.

What do I need to do first?

What are my options if I'm called or ordered to active service while enrolled in classes at UND?

What if I am activated well into the semester? Will I still have to withdraw and essentially lose the entire semester?

What if I do not officially withdraw from the University?

How do I go about officially withdrawing from the University?

What is the status of my financial aid?

How will I get my credit balance?

How can I get my FAFSA in for the current school year and still meet the Financial Aid Office deadlines?

Do I get a refund for my student housing?

What are some other refunds that I'm entitled to?

How can I register for classes if I'm not here during pre-registration?

What about my VA Benefits?

What about my employment on campus?

What do I need to do first?

As a student called to active military duty, the first step is to contact the Certifying Official and send a copy of the military orders to Veteran & Nontraditional Student Services.

What are my options if I'm called or ordered to active service while enrolled in classes at UND?

If a student is not on active military service at the beginning of an academic term and are called or ordered to active military service for 14 consecutive days or longer during the term, students have several options regarding your classes at UND.

One option is to withdraw from any or all classes. This can be done prior to and after the deadline for withdrawals Students not on active duty are entitled to a full refund of tuition and mandatory fees. Subject to applicable laws or regulations governing federal or state financial aid programs and allocation or refund as required under those programs.

In that case, students will not receive credit or a grade for classes they have withdrawn from. If a student is in good standing at the time of withdrawal, they have the right to be re-admitted and re-enroll, without penalty or re-determination of admission eligibility, within one year following release from active military service.

A second option is to request an incomplete under UND's incomplete policy.

A students third option is to continue and complete the course for full credit if, in the opinion of the faculty member teaching the class, you have completed sufficient work and demonstrated sufficient progress toward meeting course requirements to justify the award of credit and grade.

This option is generally not allowed for science labs, internships and other classes for which attendance or in-person participation is an essential part, but at the discretion of the faculty member, this option may be made available for those classes.

What if I am activated well into the semester? Will I still have to withdraw and essentially lose the entire semester?

We recommend students meet with each instructor to discuss your options:

  • taking a grade for the course based on your work to that point, if the instructor feels you have completed enough of the course to grant a grade at that time
  • taking an incomplete and finishing the coursework upon your return
  • withdrawing from the course(s)

What if I do not officially withdraw from the University?

Students who do not officially withdraw from the University do not receive refunds of tuition/fees and will receive grades of "F" in all courses.

How do I go about officially withdrawing from the University?

To begin the withdrawal process, please contact Veteran & Nontraditional Student Services. Students can complete the withdrawal form online.

If a student wants to drop some (but not all) courses, a student can do so online via Campus Connection, but must send a copy of the military orders to the Registrar's Office and Veteran & Nontraditional Student Services to ensure an accurate refund for tuition and fees, depending on enrollment status once adjusted.

What is the status of my financial aid?

Financial aid varies with every student. To get individual help with financial aid, students should contact One-Stop Student Services. Here are some things to keep in mind upon activation.

  • Any tuition or housing refund will first go to pay back financial aid you may have received. You will then receive any remaining monies.
  • Possible additional repayment of financial aid will be determined based on the day in which you withdraw.
  • Classes withdrawn from will not be counted toward satisfactory progress calculations for financial aid purposes.
  • If you took out loans from lending institutions, you will need to fill out a deferment form, which will release you from the requirement to begin repaying this type loan within six months of withdrawing from school. You or a close family member should contact your lender to initiate this paperwork.
  • All students are encouraged to complete the Free Application for Student Aid (FAFSA). FAFSA determines your eligibility for low/no interest student loans as well as state/federal grants. Make sure to report any veteran/military benefits you will be receiving. Financial aid is initially based on your previous year's earnings. If this does not accurately reflect your income at the time you will be taking classes, make sure to complete a financial aid appeal through the UND Financial Aid Office to have your award reassessed.

How will I get my credit balance?

Students can see their account balance on Campus Connection. Any refund will be sent via the pride card and bank account that was selected for direct deposit.

How can I get my FAFSA in for the current school year and still meet the Financial Aid Office deadlines?

Financial Aid is willing to extend deadlines for financial aid applications for students in this situation; however, once the money is allotted, there may be no funds available. We recommend students set up a power of attorney so someone else can fill out the packet and submit it for you no later than March 15.

Do I get a refund for my student housing?

Refunds for student housing will be prorated, so students will only be charged for the actual number of days they are in housing. If a student will be returning to the residence halls or apartments, they may request to retain their priority for future assignment upon departing from housing.

The process is different depending on what type of on-campus housing a student is living in.

For family and single student apartment housing:

  • Your family may stay in their current housing through the end of the academic year.
  • Extensions will be determined on a case-by-case basis.
  • If you and your family will be leaving family housing, you must schedule a check-out appointment with the Housing Office (701.777.4251).
  • For student residents wishing to retain their priority, we will keep their deposit on file. For those not returning to apartment housing, their deposits will be refunded. Please contact the Housing Office in order to complete this process.

For resident halls:

  • If time permits, please schedule an appointment with the Associate Director of Housing (701.777.4251) to rescind your contract.
  • Prior to leaving, you must check out of your residence hall room with a hall staff member.
  • Students with refrigerator or linen contracts will have those amounts pro-rated for the actual number of days used. Refrigerators are to be returned to Complex Service Centers. Lofts may be returned to Collegiate Services (contact 701.777.1542). Students will receive a pro-rated refund from Collegiate Services.

What are some other refunds that I'm entitled to?

Admissions fee: This $35.00 fee is non-refundable; however, you will not be required to pay it again upon your return.

Books: 100% refund

Parking: You may receive a pro-rated refund for parking fees and other optional fees.

How can I register for classes if I'm not here during pre-registration?

All students are able to register online through Campus Connection. If you're unable to register or just having problems trying to register early, contact your Academic Advisor or the Student Success Center.

What about my VA Benefits?

Veteran & Nontraditional Student Services will submit a VA form 22-1999b, Change of Student Status, effective the date of your withdrawal or last date of school attendance. The VA will then stop your benefits effective that date.

Please email a copy of your current orders to Veteran & Nontraditional Student Services. A copy of the military orders will be sent to the VA to verify activation. When you return, please drop off a copy of your (DD-214) discharge papers.

What about my employment on campus?

The University will make every effort to see that you are returned to a comparable, if not the same position, if you're a student employee. If you're in a permanent position, whether full or part-time, you can come back to the same job if it is open or a comparable position.