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Billing Information

How do I receive financial aid?

If you've accepted financial aid, it will automatically be applied to your account. Financial aid is normally applied after the last day to add/drop a course. We will verify that the number of credits you're enrolled in corresponds with the amount of aid you'll be receiving. Any adjustments will be made to your account before aid is applied.

When are bills due?

Tuition, fees, housing, and meal plan charges are due at the beginning of the semester according to the Dates and Deadlines Calendar. All other charges are due when incurred. If these charges are not paid by the deadline for the semester, a late payment fee may be assessed.

If you have a past due balance, you will not be allowed to do the following until the delinquent account balance is paid in full:

  • Register for classes
  • Receive a transcript of records
  • Receive certification of academic credits, grades, or diplomas
  • Receive degrees of graduation

Late Payment Fee

A late payment fee will be assessed on a monthly basis for any unpaid, past due charges. See the Dates and Deadlines Calendar.

Students with unpaid charges after the deadline will be assessed a monthly late payment fee of 1.75% of their total past due charges. Charges are considered past due once they are more than 30 days past their due date.

  • The 1.75% late fee will be charged monthly, not once a semester.
  • The late fee will apply to all outstanding charges, as of the 15 th of each month, past due over 30 days.

One-Stop Student Services must receive payment before the last day to make payment without a late payment fee. Payments postmarked but not received by the final due date will be considered past due and subject to a late fee penalty. Please allow sufficient mailing time.

Non – Student Bills

Companies and individuals who are not registered students will receive a monthly billing statement in the mail. These statements are mailed at the beginning of each month. Please notify One-Stop Student Services immediately if your address has changed.

  • Non-Student individuals will be subject to the monthly late payment fee of 1.75% on charges more than 30 days past their due date
  • External organizations/companies will be subject to the monthly late payment fee of 1.75% on charges more than 60 days past their due date.

How do I know what to pay?

No paper statements or bills will be mailed. Students will receive an email notification to their student email account when a new e-Bill has been posted.

View e-Bills and Make a Payment

  1. Log in to Campus Connection.
  2. Click the Financial Account tile.
  3. Select Pay Online Now.
  4. Click the UND box. You will be re-directed to the QuikPAY payment page.

QUIKPAY STEP-BY-STEP GUIDE 

Students are responsible for paying their charges whether or not they receive an e-Bill notification or other statement. Students who do not have an account balance when e-Bills are generated will not have an e-Bill posted that month. E-Bills are retained online for 12 months.

Refunds

UND allows you to select how you would like to receive excess financial aid or other refunds from the University with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.

BankMobile Information 

Third Party Servicer Contract

Set Up Your Refund Preference

  1. Log in to Campus Connection.
  2. Click the Financial Account tile.
  3. Select Direct Deposit.
  4. Authorize Duo Push and select UND. You will be re-directed to the BankMobile website.

Consequences of Non-Payment

If charges are not paid within 30 days, a delinquent account hold will be placed on the account. Students and non-students who have a delinquent account hold shall not be allowed to register, receive a transcript of records, or receive certification of academic credits, grades, diplomas, or receive degrees of graduation until their delinquent account balance is paid in full.

Past Due Account

UND contracts with collection agencies to assist in the collection of past due accounts. Please contact One-Stop Student Services immediately if your account is past due as this may prevent your account from being referred to a collection agency. UND's collection agencies do report to the major credit bureaus.

Holds

If you have a past due balance, a hold will be placed on your Campus Connection account. Until that hold is resolved, you will not be able to register for classes or have your transcripts or diploma released. 

To resolve a hold:

  • Log on to Campus Connection.
  • Click on the Tasks and Communications tile.
  • Review and address any outstanding items.

Other UND Charges and Fines

Student Health Charges

Contact Student Health Services regarding all student health related charges at UND.studenthealth@UND.edu or 701.777.4500. You are still responsible for the charges placed on your student account. If you have private health insurance, you must contact your health insurance provider regarding filing a claim for reimbursement. Once your insurance company reimburses UND, you will receive a credit on your student account.

Housing Charges

Contact the Housing Office regarding housing charges on your account, i.e. damages, electricity, rent etc at housing@UND.edu or 701.777.4251.

Library Fines

Contact the Chester Fritz Library regarding past due fines and replacement cost charges on your account at 701.777.4644.

Parking Fines

Contact the Parking Services regarding parking charges on your account at parking@UND.edu or 701.777.3551.

Children's Center Charges

Contact the University Children's Learning Center regarding childcare charges on your account at 701.777.3947.

Telecommunications Charges

Contact the Telecommunications department if you have questions regarding your telephone or DSL services at 701.777.4111.

One-Stop Office Hours

Mon, Wed, Thr, Fri: 8:15 a.m. - 4:30 p.m.
Tues: 9 a.m. - 4:30 p.m.

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    One-Stop Student Services

    Memorial Union Rm 302
    2901 University Ave Stop 7155
    Grand Forks, ND 58202-7155

    onestop@UND.edu |  701.777.1234

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