Billing Information
How do I receive financial aid?
If you've accepted financial aid, it will automatically be applied to your account. Financial aid is normally applied after the last day to add/drop a course. We will verify that the number of credits you're enrolled in corresponds with the amount of aid you'll be receiving. Adjustments will be made to your aid before aid is applied to your account balance. The University reserves the right to adjust your award based on additional information that may become available.
When are bills due?
Tuition, fees, Residence Hall housing, and meal plan charges are due at the beginning of the semester according to the Dates and Deadlines Calendar. All other charges are due when incurred. If these charges are not paid by the deadline for the semester, a late payment fee may be assessed.
If you have a past due balance (balance of $750 or more 30 days past the due date), you will not be allowed to do the following until the delinquent account balance is paid in full:
- Register for classes
- Receive certification of academic credits, grades, or diplomas
- Receive degrees of graduation
Late Payment Fee
A late payment fee will be assessed on a monthly basis for any unpaid, past due charges. See the Dates and Deadlines Calendar.
Students with unpaid charges after the deadline will be assessed a monthly late payment fee of 1.75% of their total past due charges. Charges are considered past due once they are more than 30 days past their due date.
- The 1.75% late fee will be charged monthly, not once a semester.
- The late fee will apply to all outstanding charges, as of the 15th of each month, past due over 30 days.
One-Stop Student Services must receive payment before the last day to make payment without a late payment fee. Payments postmarked but not received by the final due date will be considered past due and subject to a late fee penalty. Please allow sufficient mailing time.
Non – Student Bills
Companies and individuals who are not registered students will receive a monthly billing statement in the mail. These statements are mailed at the beginning of each month. Please notify One-Stop Student Services immediately if your address has changed.
Non-students will be subject to the monthly late payment fee of 1.75% on charges more than 30 days past their due date.
How do I know what to pay?
No paper statements or bills will be mailed. Students will receive an email notification to their UND student email account when a new e-Bill has been posted. It is important to monitor your Campus Connection Financial Account tile closely to stay up to date with any billing changes.
View e-Bills and Make a Payment
- Log in to Campus Connection.
- Click the Financial Account tile.
- Select Pay Online Now.
- Click the UND box. You will be re-directed to the QuikPAY payment page.
You can make a payment towards general account charges or do a prepayment to a specific account type.
Students are responsible for paying their charges whether or not they receive an e-Bill notification or other statement. Students who do not have an account balance when e-Bills are generated will not have an e-Bill posted that month. E-Bills are retained online for 12 months.
e-Bill statements are generally generated at the beginning of each month if a balance is on the account.
- Current Balance is the account balance as of today.
- Statement Balance is the balance at the time that the last statement was generated. It is not reflection of any additional charges or payments made since the Statement Date.
- Statement Date is the date that the last statement was generated.
Refunds
UND allows you to select how you would like to receive excess financial aid or other refunds from the University with Nelnet Quikpay. You will have a choice to have your refunds direct deposited into one of the following:
- Bank Account (USA Bank Accounts Only): Funds deposited in 1-2 business days
- Reloadable Debit Card (USA Debit Card Only): Funds received in 1-2 business days
Set Up Your Refund Preference
- Log in to Campus Connection
- Click the Financial Account tile
- Select Direct Deposit
- Select University of North Dakota
- Select Manage Refunds > Manage My Refunds
- Complete Refund Preference Selection
Credit Balance Refund
If you have a credit balance on your account and would like that amount to be refunded to you, please complete the request form here:
- Log in to Campus Connection
- Click the UND Eforms Tile
- Select Student Finance
- Select Credit Balance Refund
In some instances, not all credit balance refund requests are granted.
Your refund may be delayed if your refund preference is not selected prior to disbursement.
Consequences of Non-Payment
If charges are not paid within 30 days, a delinquent account hold will be placed on the account. Students and non-students who have a delinquent account hold shall not be allowed to register, or receive certification of academic credits, grades, diplomas, or receive degrees of graduation until their delinquent account balance is paid in full.
Past Due Account
UND contracts with collection agencies to assist in the collection of past due accounts. Please contact One-Stop Student Services immediately if your account is past due, as this may prevent your account from being referred to a collection agency. UND's collection agencies do report to the major credit bureaus.
Holds
If you have a past due balance, a hold will be placed on your Campus Connection account. Until that hold is resolved, you will not be able to register for classes or have your diploma released.
To resolve a hold:
- Log on to Campus Connection
- Click on the Tasks and Communications tile
- Review and address any outstanding items
Other UND Charges and Fines
Student Health Charges
Contact Student Health Services regarding all student health related charges at UND.studenthealth@UND.edu or 701.777.4500. You are still responsible for the charges placed on your student account. If you have private health insurance, you must contact your health insurance provider regarding filing a claim for reimbursement. Once your insurance company reimburses UND, you will receive a credit on your student account.
To make a payment with your Health Savings Account (HSA) or Flex Cards, call 701.777.3457 or 701.777.4500, option 2.
Housing Charges
Contact the Housing & Residence Life Office regarding housing charges on your account, i.e. damages, electricity, rent etc at housing@UND.edu or 701.777.4251.
Library Fines
Contact the Chester Fritz Library regarding past due fines and replacement cost charges on your account at 701.777.4644.
Parking Fines
Contact the Parking Services regarding parking charges on your account at parking@UND.edu or 701.777.3551.
Children's Center Charges
Contact the University Children's Learning Center regarding childcare charges on your account at 701.777.3947.
Telecommunications Charges
Contact the Telecommunications department if you have questions regarding your telephone or DSL services at 701.777.4111.